Marvelight Status

Last Updated on 2024-04-29 by Shenzhen Wanshun Zhilian Technology Co. LTD

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64 User reports:
App has problems

User reports 64

⚠️ Most reported problems ⚠️

Connection

56.2%

Not working

17.8%

Something else

12.3%

Crashes

11.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Marvelight Problems 😠👌🔥

- Music feature doesn't work well

- Won't sync to music

- Can't connect Bluetooth

9 Reported Issues: 😵🆘🛟🚨📢

Sophie

2024-11-02

My app won't connect to my lights anymore and I relied on my app because I lost my remote.

Sophie

2024-11-02

My app won't connect to my lights anymore and I relied on my app because I lost my remote.

Sophie

2024-11-02

My app won't connect to my lights anymore and I relied on my app because I lost my remote.

Lewis

2024-01-31

It was connected fine and now it won't find the device, I've tried uninstalling the app but it won't connect via Bluetooth. Bluetooth is obviously on, lights are obviously on, I'm in range there's no reason it shouldn't work. Remote changes everything fine and it was working last night but now it won't work!

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Steve Studebaker

2023-10-02

App will not open there is no place to agree to policy

Ant

2023-09-15

the physical lights do connect to my phone via Bluetooth, but the app doesn't detect it no matter what I do. mid app.

Gabe

2023-07-06

It isn't turning my light on

Tim Brunicardi

2023-05-18

App keeps crashing. It won't stay connected to bluetooth for more than a few seconds.

Mckenzie Jenkins

2023-03-02

Won't connect to my tvs led but when I used my tablet it connected. Need to know if theirs a way to fix it on my phone, I've tried deleting and reinstalling but nothing has worked. Please help me

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Common Marvelight Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Marvelight app on iOS and Android devices. Solve all Marvelight app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Marvelight iPhone Issues and Solutions

Marvelight iOS app crashes, not working, errors
Marvelight iOS app network issues
Marvelight on iOS has black/white screen

Marvelight Android App Issues and Solutions

Marvelight has errors/crashing/not working
Marvelight server network connectivity issues
Marvelight has black screen

Marvelight iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Marvelight app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Marvelight app crashes or not working on Iphone (iOS):

Close and restart the Marvelight app on iPhone
Update Marvelight app to the Latest Version for iOS
Uninstall and reinstall Marvelight iPhone app
Update your iPhone to the latest iOS version

Fix Marvelight on iPhone unable to connect to server/internet connection issues::

To resolve Marvelight network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Marvelight black/white screen (blank screen) on iPhone:

Follow the Marvelight iOS app troubleshooting guide Here →

Marvelight Android App Issues and Solutions

Fix Marvelight not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Marvelight app issues:

Force Stop the Marvelight App
1. On android, goto "Settings" » click Marvelight app. » click "Force Stop".

Update Marvelight to the latest version on PlayStore

Clear Marvelight App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Marvelight app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Marvelight.

Fix Marvelight unable to contact server/ Marvelight internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Marvelight » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Marvelight » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Marvelight on android.

Solve Marvelight black/white screens issue on Android:

Follow the Marvelight android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shenzhen Wanshun Zhilian Technology Co. LTD, developers of Marvelight.