Contact Marvelight

Contact Marvelight Support


Company Name:

About: Marvelight is a smart light APP. It controls mood lights and other light
fixtures.


 
  2024-04-29

Marvelight Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: 2355840691@qq.com

Website: 🌍 Visit Marvelight Website

Privacy Policy: https://smartthingsapp.com/doc/PrivatePolicy/1/EN

Developer: Shenzhen Wanshun Zhilian Technology Co.LTD








4 Most reported problems 😔💔

2.8 out of 5
Bo Benko
2023-07-25

At fine everything was great all the colors were static across the whole room then while using Marvelight app one segment of the strip is a different color then the rest so I was wondering why

My issue

2023-07-23

by Vsgsysgvsgx

The app is fine. But the lights are broken. Because when I put the second strip it broke one strip was white and the other one was yellow. The reason I made this review was to warn people that you should never buy these lights unless you’re going to only use the first strip.

stoped working after one night

2023-09-25

by Had H 2910

I have had my Led lights for ONE night and they stoped working. I did everything i could to try and get them to turn on agin but nothing worked. they have completely disconnected from my device and showing that’s it’s not available anymore. when i first got them, it was very easy to connect. expect for the music, you can’t play music on it. There is karaoke and that works but the songs don’t. I would gladly give a better rating, IF those problems where fixed.

No option on app anymore to sync to music

2023-12-05

by TX1967

I bought light strips a month ago. They worked fine for a couple weeks. Now there is no option on the app to play music. Tried multiple times to get in touch with someone but no one will answer me as to how to fix the issue.
I’ve done all the troubleshooting I can do.
Very frustrating and a waste of money.


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Why should I report an Issue with Marvelight?

  1. Pulling issues faced by users like you is a good way to draw attention of Marvelight to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Marvelight customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Marvelight.


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