RokControl app not working? crashes or has problems?

RokControl Status

Published by Y Mobile

RokControl - Remote for Roku is the best remote controller app for your Roku
device. All you need is to connect your Roku device to the same Wi-Fi network.

I have a problem with RokControl

Are you having issues? Select the issue you are having below and provide feedback to RokControl.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about RokControl app

- Charges users to use the remote after 3 days

- Not the real Roku remote app

- Requires subscription to use the app

Have a Problem with RokControl - Remote for Roku? Report Issue

Common RokControl Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RokControl app on iOS and Android devices. Solve all RokControl app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RokControl iPhone Issues and Solutions

RokControl iOS app crashes, not working, errors
RokControl iOS app network issues
RokControl on iOS has black/white screen

RokControl Android App Issues and Solutions

RokControl has errors/crashing/not working
RokControl server network connectivity issues
RokControl has black screen

RokControl iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RokControl app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RokControl app crashes or not working on Iphone (iOS):

Close and restart the RokControl app on iPhone
Update RokControl app to the Latest Version for iOS
Uninstall and reinstall RokControl iPhone app
Update your iPhone to the latest iOS version

Fix RokControl on iPhone unable to connect to server/internet connection issues::

To resolve RokControl network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RokControl black/white screen (blank screen) on iPhone:

Follow the RokControl iOS app troubleshooting guide Here →

RokControl Android App Issues and Solutions

Fix RokControl not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RokControl app issues:

Force Stop the RokControl App
1. On android, goto "Settings" » click RokControl app. » click "Force Stop".

Update RokControl to the latest version on PlayStore

Clear RokControl App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RokControl app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RokControl.

Fix RokControl unable to contact server/ RokControl internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RokControl » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RokControl » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RokControl on android.

Solve RokControl black/white screens issue on Android:

Follow the RokControl android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Y Mobile, developers of RokControl.

42.86% Contact Match

Developer: Roku Inc.

E-Mail: [email protected]

Website: Visit RokControl Website

75% Contact Match

Developer: Kraftwerk 9 Inc.

E-Mail: [email protected]

Website: Visit Kraftwerk 9 Inc. Website

About this app

No manual setup: Automatic network scan and Roku device detection. Roku TV: We support TV models with built-in Roku support: TCL Roku TV, Sharp Roku TV, Hisense Roku TV, Philips, Hitachi, JVC, RCA, Onn and Sanyo. All you need is to connect your Roku device to the same Wi-Fi network. Channels: Access your favorite Roku channels directly like Netflix, Tubi, HBO Max, Prime Video, Hulu, Youtube and many more... this app - Remote for Roku is the best remote controller app for your Roku device. Trackpad: You can use your mobile device like a trackpad to control your Roku device. All Functions: You can use all Roku remote buttons. You will love your Roku even more! Type Fast: You can type and search quickly with built-in keyboard support.