UEFA Status

Last Updated on 2024-08-20 by UEFA

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Account

50.0%

25.0%

Connection

12.5%

Screen

12.5%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with UEFA Mobile Tickets? Report Issue

Common UEFA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot UEFA app on iOS and Android devices. Solve all UEFA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

UEFA iPhone Issues and Solutions

UEFA iOS app crashes, not working, errors
UEFA iOS app network issues
UEFA on iOS has black/white screen

UEFA Android App Issues and Solutions

UEFA has errors/crashing/not working
UEFA server network connectivity issues
UEFA has black screen

UEFA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever UEFA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix UEFA app crashes or not working on Iphone (iOS):

Close and restart the UEFA app on iPhone
Update UEFA app to the Latest Version for iOS
Uninstall and reinstall UEFA iPhone app
Update your iPhone to the latest iOS version

Fix UEFA on iPhone unable to connect to server/internet connection issues::

To resolve UEFA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix UEFA black/white screen (blank screen) on iPhone:

Follow the UEFA iOS app troubleshooting guide Here →

UEFA Android App Issues and Solutions

Fix UEFA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent UEFA app issues:

Force Stop the UEFA App
1. On android, goto "Settings" » click UEFA app. » click "Force Stop".

Update UEFA to the latest version on PlayStore

Clear UEFA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "UEFA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch UEFA.

Fix UEFA unable to contact server/ UEFA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click UEFA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got UEFA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch UEFA on android.

Solve UEFA black/white screens issue on Android:

Follow the UEFA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UEFA, developers of UEFA.

Verified email ✔✔

E-Mail: TicketAppReport@uefa.ch

Website: 🌍 Visit UEFA Website

Privacy Policy: https://www.uefa.com/privacypolicy/

Developer: UEFA

About this app

With the this app Mobile Tickets app, Fans who have tickets can securely download, transfer, keep, assign a guest a ticket, anytime and anywhere on a mobile device.