JustFit Status
Are you having issues? Select the issue you are having below and provide feedback to JustFit.
problems reported in the last 24 hours
Summary of JustFit Problems 😠👌🔥
- App won't load
- Refuses to load anything but logo
- Unable to ask for help
- Gift box circling in the center and won't let users do anything else
- Not sure if it's a scam or not
- Charge not seen in accounts
64 Reported Issues: 😵🆘🛟🚨📢
I was told the app is free, but won't let me do day 4 workout.
The video will no longer play. I want to be certain I’m doing the exercises correctly. If I’m not it’s not doing me much good, and could possibly cause injury.
I've selected a 28 day workout plan but I'd like to delete it and then select another one. How can I do this?
Video not working, reinstalled, answered questions again, app stuck on « creating your personal plan ».
Video not working, reinstalled, answered questions again, app stuck on « creating your personal plan ».
Have been using JustFit for over 2.5 months and this morning when clicking app, it wants me to answer questions that I answered 2.5 months ago and won't go to the screen where I left off yesterday. What's happening???? I do not want to start over!!! Thank you
Hello, I’m trying to find out if there is a way to reset my progress so I can start over at square one. I let some time lapse between my workout sessions and would like to start fresh since I have paid for a full years subscription. Thank you!
Blank screen- videos will not play
I just paid for a year for JustFit. It started playing Day 2 before I was ready and now it says that I completed Day 1, but I didn’t!! How do I rewind and go back to Day 1?
video won't play during workout. Video is necessary to ensure proper form and understanding of each movement. It worked fine for my first 30 days, now I am onto my second 30 days and it doesn't work. I have paid up front. Not very useful.
How do I restart my workout at Day 1?
I now see there are hundreds of complaints about this app, will advise that no one uses it! Waste of money!
Don’t start day 4
Why won’t my just fit plan let me go to day 4 without paying?Even though the payment is for the extra workouts and stuff like that while the plan is supposed to be free.
I have paid for the premium Day 4 it won’t allow me to start training It’s giving me the ‘special discount’ add
I installed on Samsung A52. When I try to click on "I agree", all it says is "Please confirm the Agreement". Pressing "I agree" does nothing.
I’m trying to move on to day 4 but it won’t let me. It worked on days 1,2, and 3 but it’s telling me that I have to sign up and pay money.
Trainer not appearing on screen during workout. White screen only with audio on day 13. I had to delete and reload app and now it won't work at all and won't even program my new workout. I paid for the full year. This is a rip-off.
When i press ‘start training’ it wont start training
Won’t let me continue workout. Stopped me at day 4. Wants me to pay for membership. Is this not a completely free app?
I click start day 4 workout and it won’t let me start. It’s just giving premium and adds it won’t let me start 😩
I am in the wrong workout. I am 68 and wanted the workout for sitting/bed but I am in an extensive workout doing things I can't do plank, downward dog etc. How do I change my workout?
Did not save my progress and I am back at Day 1. Ugh!
It will not let me do day 4, I click start day 4 then I click just start training and it offers me just fit premium then I click the X because I don’t want premium and it goes back to asking me if I want to track my heart rate or just start
I cancelled my account today, I want to make sure I will not be billed again.
Not seeing the video
When I try to take my bpm it asked me to go to settings and allow access to my camera. However, when I go into the settings, it only shows access to Siri, notifications and cellular data. How do I remedy the “missing” camera access ? Thank you
Every time I press measure heart rate or just start training it puts an add up and it won’t let me start it
It's not letting meo do day 4 on my workout it keeps doing 57 off thing
It's not letting me do day four every time I click start work out it show me a pop-up of premium. Wasn't this a free app?
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Common JustFit Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot JustFit app on iOS and Android devices. Solve all JustFit app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Enerjoy, developers of JustFit.
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Contact e-Mail: [email protected]
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