Company Name: Shenzhen USEER Robotics Co., Ltd
About: [Check Routine]
Check your cleaning task anytime you want, with whole routine
record and
keep your space always clean
[Remote Control]
Wherever you are,
schedule your cleaning task with no worries, enjoy your fresh space when you get
home
[Fast update]
One-click firmware update for better experience
[Customer
Service]
Built-in support functions help you solve any problems you may
encounter. Purchase our products with no.
Listed below are our top recommendations on how to get in contact with Lefant. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Lefant. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: lefantlife@lefant.com
Website: 🌍 Visit Lefant Website
Privacy Policy: https://mobile.useerobot.com/#/pages/center/agreement/agreement?lang=en-US&privacy=0
Developer: Shenzhen USEER Robotics Co., Ltd
54.55% Contact Match
Developer: Shenzhen USEER Robotics Co., Ltd
E-Mail: app@lefant.com.cn
Website: 🌍 Visit Lefant Life Website
by Jenova 7
Barely any support, redundant apps, and confusing setup. The Lefant Life app is even worse due to bad design, lacking features, and worst of all, it doesn’t have its own Alexa skill. Instead of an exclusive Lefant skill, it forces you to login using Smart Life. The problem is, I already have Smart Life bulbs so when I try to connect the vacuum to Alexa, it logs me out of the bulbs. Basically, I’m forced to choose if I want to be able to voice control my bulbs or my vacuum, but not both at the same time. Terrible! It needs its own skill. Seems like a ton of these imported smart products share the same apps and what is more confusing is that I have three different logins all for the same app, because the poor design doesn’t consider that issue. Needs to be fixed. Basically unusable at this point. Also, notice all the fake reviews for this app in broken English. Such a waste.
by PK8288
Terrible app. I tried many times to create an account, and an error keeps popping up saying I must have at least 6-12 numbers or letters to create an account, no matter what I put in. The makers of this app should read all the poor reviews and take the time to fix their app. People will not want to buy their products due to poor customer service.
by ¿Por Qué Shelly Por Qué?
Doesn’t work on my WiFi so it’s a pain. I just turn it on and let it run randomly. If the app worked it would be fine. Cleans well but I purchased it because of back issues but I have to pick it up to get it started so it negates the whole reason I bought it.
I’ll probably give it to a neighbor and buy a better robot.
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