Contact Tinder Dating App Support

by Mr. McGuillacutty

Within 48 hrs of having downloaded the app (most of that time I was traveling so I wasn’t even very active) they put my account under review and asked for some verification photos which I provided. Then I waited a couple days to let things get sorted out before writing the customer service people, I received a response saying that they were escalating the issue for further review, ok no problem do your thing, then I received a follow up email saying my account was all good and I should be able to log in. But then when I went to open the app it said I had been banned. This is insane because I’m a super nice respectfully person, only had pleasant and positive interactions with the few people I was chatting with, never said anything that could be deemed offensive or violate their community guidelines or terms of service at all, all of the photos of me were fairly recent… I was shocked. After reaching out again they refused to offer any explanation and said the results were final and permanent. I feel like I was treated very unfairly, and should have at least been given a reason for what was the issue other than “we take our terms and conditions and/or community guidelines very seriously.” Of course, and so would I. Im just highly disappointed and feel betrayed by this app. Out of all the ratchet stuff going on constantly, I get banned and I was nothing other than kind and respectful to everyone I chatted with.

by Tyler Sandy

When tinder first came out it was nearly free to use. Unlimited swipes and I think at least one super like a day. They had a paid option and that really just boosted your profile, gave you more super likes and allowed you to see who likes you, real simple. Over time tinder has gotten much worse. Now their pricing is wack and designed to confuse you. Not to mention that they charge way too much for the crap service they provide. $1.50 for a single super like... You still get ads even for the cheapest price of tinder plus $8 for one month. I even noticed that as soon as I paid for that single month all the people became way more subjectively atractive and a lot of profiles were suspiciously fake or not from your area yet I set my location and distance preference. Yes, I'm calling out tinder for using fake profiles to bring people in. I had been using free tinder for a week prior and I never saw those people before. I'm also very positive that the algorithm is tuned to pick subjectively atractive people and display them more prominently. Today after my one month of tinder plus ended, I have met no one and then I started to see all the regulars again, profiles I already swiped left on and what seemed to be people in my area. Tinder is a scam plain and simple. There 6 way to boost your profile article on the app store page is a joke. Anyone with a brain could recognize those trends except bright in the new black section made no sense.

by Hardshot4488

I don’t normally leave reviews but it’s really surprising to me how downhill Tinder has gone. Idk if there are just too many users now and people get put way down in the deck unless they buy the overpriced platinum membership or what, but it’s a night and day difference. Anecdotally, I used to get a dozen or more likes a day and at least 3 matches, and if I boosted I would get several dozens of likes by the end of the 30 minutes. Now I’ll be lucky to get a LIKE, let alone a match. I very rarely get matched with someone I liked first, which is completely different than it was a couple years ago. Idk if it’s because I came back to the app after a few years of inactivity (I was in a relationship), and Tinder sank the rating of my profile so low that I never get surfaced to other people. I’m not going to spend upwards of 50 bucks a month or whatever it is on a platinum membership to get the same experience I did a year and a half ago. App ratings have sunken since, prices of memberships have increased, and it just seems like the app is starting to die and they’ll die by squeezing out as much money out of you as they can. Fwiw even after I got a gold membership and used a boost, I still log in every day and see no likes. So I don’t even think paying money is an option for you to get in Tinder’s good graces unless you get the platinum membership. Just not worth it. Anyway, Hinge seems like a better option.