PegDesk Status

Last Updated on 2024-10-07 by Pegasus Building Services Company, Inc

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Common PegDesk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PegDesk app on iOS and Android devices. Solve all PegDesk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PegDesk iPhone Issues and Solutions

PegDesk iOS app crashes, not working, errors
PegDesk iOS app network issues
PegDesk on iOS has black/white screen

PegDesk Android App Issues and Solutions

PegDesk has errors/crashing/not working
PegDesk server network connectivity issues
PegDesk has black screen

PegDesk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PegDesk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PegDesk app crashes or not working on Iphone (iOS):

Close and restart the PegDesk app on iPhone
Update PegDesk app to the Latest Version for iOS
Uninstall and reinstall PegDesk iPhone app
Update your iPhone to the latest iOS version

Fix PegDesk on iPhone unable to connect to server/internet connection issues::

To resolve PegDesk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PegDesk black/white screen (blank screen) on iPhone:

Follow the PegDesk iOS app troubleshooting guide Here →

PegDesk Android App Issues and Solutions

Fix PegDesk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PegDesk app issues:

Force Stop the PegDesk App
1. On android, goto "Settings" » click PegDesk app. » click "Force Stop".

Update PegDesk to the latest version on PlayStore

Clear PegDesk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PegDesk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PegDesk.

Fix PegDesk unable to contact server/ PegDesk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PegDesk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PegDesk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PegDesk on android.

Solve PegDesk black/white screens issue on Android:

Follow the PegDesk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pegasus Building Services Company, Inc, developers of PegDesk.

About this app

Inspections are completed and sent to you immediately. and update work tickets from any device that has Internet access. With this app Mobile, gain insight to the cleaning of your property. And with PegAssure, know when high-traffic area have been cleaned using QR technology.