Are you having issues? Select the issue you are having below and provide feedback to Brightline.
The app doesn’t show my ticket that I bought online before downloading the app. When I enter the ticket info using the “Add an existing trip” option, it finds the ticket but doesn’t save the information, so when I go back into the app, the trip isn’t there.
Complete guide to troubleshoot Brightline app on iOS and Android devices. Solve all Brightline app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Brightline Trains Florida Llc, developers of Brightline.
Book a ride, customize your trip and keep your tickets handy. - Book train travel to get to and from Miami, Aventura, Fort Lauderdale, Boca Raton, West Palm Beach and soon Orlando. - Seamlessly reserve Uber rides to and from our stations. - Save seat preferences and companion traveler profiles. - Upgrade to PREMIUM for more space, more snacks and more sips. - Manage your itinerary and make changes easily if plans change. - Keep your train tickets, parking pass, and ride reservations all in one place. - Explore our stations and discover new food and beverage options. - Enjoy a completely touch-free experience with just a scan of your phone. this app is already the best way to get around South Florida and our app makes it even easier.