Contact Brightline Support
Company Name: Brightline Trains Florida Llc
About: Brightline is already the best way to get around South Florida and our app makes
it even easier. Book a ride, customize your trip and keep your tickets handy.
Brightline Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Brightline Trains Florida Llc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Brightline Website
Privacy Policy: https://www.gobrightline.com/privacy-policy
Developer: Brightline
Can I trust Brightline app?
Protect your data and wallet. We investigate the developer's website (Gobrightline.com), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
Dear Customer Service, We arrived at C terminal in Orlando at 6:50 AM this morning. When we went to check our bags that we paid $20 a piece for, he told us that they weren’t loading bags because we were too late. He said we can carry them on because it would have cost us that much anyway. I tried to tell him he was wrong but that was useless. Then I get an email from Brightline telling me that I have a $40 credit for my next trip. I want my $40 put back on my credit card that I paid for this trip with. This is and was an absolute ripoff. Attached are pictures of our tickets. Thank You, Dennis W Bickel
App is worst than the first one
by Darkwing125
Can’t see old payment history. It turned my auto renewal off during the switch and now I have to pay for the same pass at a higher prices.
App is terrible
by That Guy979797
The app hasn’t worked in months. Do you guys ever plan on fixing the app or do the insanely over priced tickets not bring in enough revenue to hire a developer to make a functional app? Asking for a friend.
My first review ever
by Jabba_eats
Cannot believe your new app will not store passenger details nor cc info from a previous trip. Loved the last version. Hope your dev team is fixing.
Have a Problem with Brightline? Report Issue
Why should I report an Issue with Brightline?
- Pulling issues faced by users like you is a good way to draw attention of Brightline to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Brightline customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Brightline.
