Contact Brightline

Contact Brightline Support


Company Name:

About: Brightline is already the best way to get around South Florida and our app makes
it even easier. Book a ride, customize your trip and keep your tickets handy.



Brightline Customer Service ๐Ÿ’ข

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Brightline Trains Florida Llc



Verified email ✔✔

E-Mail: hello@gobrightline.com

Website: ๐ŸŒ Visit Brightline Website

Privacy Policy: https://www.gobrightline.com/privacy-policy

Developer: Brightline








3 Most reported problems ๐Ÿ˜”๐Ÿ’”

4.9 out of 5

App is worst than the first one

2023-09-30

by Darkwing125

Canโ€™t see old payment history. It turned my auto renewal off during the switch and now I have to pay for the same pass at a higher prices.

App is terrible

2023-10-07

by That Guy979797

The app hasnโ€™t worked in months. Do you guys ever plan on fixing the app or do the insanely over priced tickets not bring in enough revenue to hire a developer to make a functional app? Asking for a friend.

My first review ever

2023-10-14

by Jabba_eats

Cannot believe your new app will not store passenger details nor cc info from a previous trip. Loved the last version. Hope your dev team is fixing.


Have a Problem with Brightline? Report Issue




Why should I report an Issue with Brightline?

  1. Pulling issues faced by users like you is a good way to draw attention of Brightline to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Brightline customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Brightline.


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