VIA goMobile+ Reviews
Published by VIA Metropolitan Transit on 2023-12-19🏷️ About: VIA goMobile+ is VIA Metropolitan Transit’s mobile-ticketing app, available for smartphones. Purchase fares on the go for easy, fast boarding.
Overall Customer Experience 😎
👿🤬😠 Negative experience
55.8%
😎👌🔥 Positive experience
30.7%
🙄💅🫥 Neutral
13.5%
Read 10 Customer Service Reviews 👿🤬😡😠💢😤
2.7 out of 5
Student Registration Doesn’t Work
2022-07-26
by EdwinTheFluffy
I created an account using my Alamo student email but didn’t receive any other instructions to get my UPass even after verifying my email. I’ve talked to several people from the customer service number provided in other reviews and still have not been helped properly. The process of getting student emails into the hands of Via is seriously wrong. It shouldn’t be this hard to get a student U-Pass. Because of y’all’s outdated app I’ve missed buss routes. Appreciate it.
Why break something that’s not broken?
2022-08-27
by Drizzy1024
Just like the title says…. buggy, slow, unresponsive with error alerts. Why do I have to except the terms every time I want to buy a ticket? Why do I have to enter my card information? And half of the time I submit a transaction I always get a error message. I guess via got bored and decided to redesign a whole new app instead of keeping the previous
Doesnt recognize my old account
2022-09-28
by Roxy_99
Keeps giving me a log in error. Says my correct password is not correct. Had to open new account which did not import my stored tickets. Does not support PayPal transactions anymore.
Terrible.
Trash App
2022-10-29
by HunterGainz
VIAgo is so trash! no wonder it’s rated 2 stars I’m shocked that it got to that level. Clearly needs to make updates on VIAgo. The times are always wrong. In my opinion whoever made VIAgo should immediately fire themselves.
Terrible
2022-11-30
by Jinopaw
This new app is terrible!!!! It’s so complicating to navigate, can’t login with my old account, and doesn’t even look as good as the old app. Please revert back to the old one!!
Card problems
2022-12-31
by Poltercade
It’s not taking any of my cards. MasterCard or visa even though it says it supports both.
Hate it!!!!
2023-02-01
by 01100100110
The older app was way better 🤷🏻♂️
no good
2023-03-05
by Nimsyyyyyy
VIAgo is soo much more complicated than the old version, and i cant log into my old account with the same password, do i have to make a new password?
Excellent bus service average app
2023-04-03
by Brianjralph
Logging in is painful. Even though I have the right password it blocks me. I share one account with the kids and that causes a lot of pain on VIAgo . I created a new account and when it comes to saved cards it just stalls and goes nowhere. I really hope you guys can up the game on VIAgo so that it is as excellent as the bus service
Works good
2023-05-05
by Christineinsatx
Works pretty good and very simple to use
Is VIA go Safe? 🤗🙏
Yes. VIA goMobile+ is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 55 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.7/5 . Justuseapp Safety Score for VIA go Is 35.4/100.
Is VIA go Legit? 💯
Yes. VIA goMobile+ is legit, but not 100% legit to us. This conclusion was arrived at by running over 55 VIA goMobile+ User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for VIA go Is 51/100..
Is VIA goMobile+ not working? 🚨
VIA goMobile+ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with VIA goMobile+? Post a Review
Features
• Use Apple Pay, Visa, Mastercard for purchases and set up an optional account to make future visits faster.
• Store multiple tickets on your phone for future activation.
Buy and activate VIA fares and passes instantly on your phone.
VIA goMobile+ is VIA Metropolitan Transit’s mobile-ticketing app, available for smartphones.
There are never additional fees to purchase VIA products through your goMobile+ app.
• Quick links to trip planning and Next Bus information at your fingertips anytime.
Purchase fares on the go for easy, fast boarding.
• Stop worrying about misplaced or expired passes.
Add funds to your account using cash at retailers.
• Take your tickets with you when you upgrade your phone.
Customer Service/Support
Developer:
VIA Metropolitan Transit
Contact e-Mail:
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