Contact VIA go Support
Company Name: VIA Metropolitan Transit
About: VIA goMobile+ is VIA Metropolitan Transit’s mobile-ticketing app, available
for smartphones. Purchase fares on the go for easy, fast boarding.
VIA go Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with VIA goMobile+. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact VIA goMobile+. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of VIA Metropolitan Transit
Read 3 Customer Service Reviews 😭😔💔
Student Registration Doesn’t Work
by EdwinTheFluffy
I created an account using my Alamo student email but didn’t receive any other instructions to get my UPass even after verifying my email. I’ve talked to several people from the customer service number provided in other reviews and still have not been helped properly. The process of getting student emails into the hands of Via is seriously wrong. It shouldn’t be this hard to get a student U-Pass. Because of y’all’s outdated app I’ve missed buss routes. Appreciate it.
Why break something that’s not broken?
by Drizzy1024
Just like the title says…. buggy, slow, unresponsive with error alerts. Why do I have to except the terms every time I want to buy a ticket? Why do I have to enter my card information? And half of the time I submit a transaction I always get a error message. I guess via got bored and decided to redesign a whole new app instead of keeping the previous
Doesnt recognize my old account
by Roxy_99
Keeps giving me a log in error. Says my correct password is not correct. Had to open new account which did not import my stored tickets. Does not support PayPal transactions anymore.
Terrible.
Have a Problem with VIA goMobile+? Report Issue
Why should I report an Issue with VIA goMobile+?
- Pulling issues faced by users like you is a good way to draw attention of VIA goMobile+ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a VIA goMobile+ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using VIA goMobile+.
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