About: New App My SmartBike, by MAHLE, provides you an enhanced e-bike riding
experience by using your smartphone as the interface to your bicycle. Our
application is designed to help tune, customize e-bike performance and enjoy
your trips.
Table of Contents:
What is My SmartBike?
The My SmartBike app by MAHLE is designed to enhance your e-bike riding experience by using your smartphone as the interface to your bicycle. The app allows you to connect with your e-bike, adjust your preferences, customize motor maps, record your activities, access statistics, see bike location, and more. Additionally, the web app provides detailed information and a dynamic experience to analyze your routes in detail and graphically compare data.
- Quick connection with a new or previously connected e-bike card
- Configuration of motor maps for each assistance level
- Start an activity and view information such as instant speed, level of assistance, remaining battery, time, and distance
- Analyze your trip with a lot of information and amazing dashboards on the web
- Range extender screen shows battery status, battery consumption, range, and assistance information
- Add and see all your rides in a calendar view
- Find the location where your electric bicycle was last seen
- Pair a heart rate band and activate the special assistance mode
- Automatically upload your ride to Strava
- Protect your app with biometric authentication and define private areas
- Automatically switch to dark mode to match your phone's presets
- Help center with step-by-step instructions for most important app features
- Compatibility with MAHLE SmartBike Bluetooth® platform.
- Less cluttered Home Screen
- Distance remaining with charge
By eprak+meid
MySmartBike thinks my bike is a different bike (but made by the same OEM). It was correct in the ecobikemotion app and I would like to be able to change or override. I hope they work through issues like this. I already read about the progress on navigation forthcoming so I will not comment on that here with the expectation that follows.
By iMalbo
Replaced Ebikemotion app with less capabilities. Overall, not an upgrade. Bad: No navigation, no altitude, no wattage, no Apple Watch option, less engineering data, all Ebikemotion history gone from new app (still available on web acct. Unable to access old Ebikemotion app. Good: Less cluttered Home Screen. Distance remaining with charge. Picture of my Rocky Mountain Altitude!
By rickinmd
Not so much incremental improvements, but simply a different app. Gone are onscreen info on watts (which I really liked), altitude, maps! Navigation? Can’t find it. And it doesn’t look like I can go back to the original ebikemotion app.
But screen is brighter and less cluttered…
By CultofCedar
I understand why the reviews are so bad. Everyone is rightfully disappointed. Imagine spending thousands on a bike and you can’t even sign into MySmartBike . Forget the poor UI or loss of features from the transition, I can’t even get to that point lol.
By Phil - Austin
MySmartBike is useless. It constantly takes you to a page with no navigation controls. Forcing you to delete MySmartBike from memory and restarting.
Also it has no place to actually update any firmware on anything.
It also has my ebike linked… yet the second page in MySmartBike says “no ebike linked to this account”.
Seriously folks, even the smallest amount of testing with a real bike would be useful. As it is, the mahle my-smart bike app useless.
By pja03
MySmartBike is terrible. The old app was intuitive, easy to use and showed watts, maps and easily saved my activities. This does none of those things. Bring back the old app!!
By NC biker frustration
Please bring back old app . Lost maps I paid for, no music, can’t even change orientation, must read sideways. Why did you think you needed to change a great app?
By jhsenior
MySmartBike is crap! Nearly impossible to log in. It won’t connect to my bike anymore. The old app was fine. If it doesn’t get fixed soon I will be switching bike brands.
By lschumn
Got my bike out for a first ride in March, discovered that the ebike motion app no longer works. Was directed to MySmartBike which won’t even download. Thanks for ruining my day.
By Hound Dog Vinnie
Junk it and start over.
By amoleicng e
MySmartBike replaces emotion app for Mahle bike controls. It is so glitchy it is totally useless. Please return old app!
By Lewismm
How does a bike that sold itself on being connected to an apple watch, then pretend that we should go out and buy some exercise band!?! So this is a Radioshack bike good for one season, please no excuses this ridiculous. Not as ridiculous as Android but close.
By Mr Melchak
The only reason I use this is to see what level of pedal assist I am using.
Even that is hard as the alpha numeric font is so small.
The color code between 2 and 3 are orange and red respectively, when riding in the sun hard to tell the difference.
By slower 789
Worthless.
Merle 1 year ago
Hi there, please see my review, Can I expect a new app to be launched on short term to replace the actual one that does not work at all - I’m sure you have seen all reviews… hope this will be solved soon! Thanks, Merle
Merle 1 year ago
Useless! Have to log in again time after time. Have to link bike each time. Does not remember trips. I hate it! So dissappointed I just ride without it so never know speed, capacity, distances, etc. So, useless, such a shame. New app needed asap!
Mike Cannone 1 year ago
My Garmin 830 with Bluetooth capability gives me just enough information. I hate the idea of riding with my iPhone in the handlebars anyway.
Carl 1 year ago
I can’t believe I can’t link to Apple Watch or it seems connect with apple health. Doesn’t seem useful at all
David KELLY 1 year ago
Mahle App is just appalling. Most times it wont even connect to the bike. The app has the feel of still being in development. NOT the quality you expect.
Robert Dale DeFord 2 years ago
I have a Cannondale Neo SL2. The stated mile range is 47 mi. When I installed the new My SmartBike app it said on a full charge that I had a 35 mi. range. I went on a bike ride on a pretty level area for 10 miles only using level 1. It said I used 17% of the battery, which at that rate would give me a range of 58 miles. So, the mileage range display doesn't seem very accurate.
Yes. My SmartBike is very safe to use. This is based on our NLP (Natural language processing) analysis of over 45 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for My SmartBike Is 65.3/100.
Yes. My SmartBike is a totally legit app. This conclusion was arrived at by running over 45 My SmartBike User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for My SmartBike Is 100/100..
My SmartBike works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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