eM Client Status

Last Updated on 2026-04-20 by eM Client

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Most reported problems

Connection

28.6%

Not working

28.6%

Account

21.4%

Crashes

21.4%

Common eM Client Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve eM Client network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the eM Client App
1. On android, goto Settings » eM Client » click [Force Stop]

Clear eM Client App Cache and Data:
1. On android, goto Settings » Apps » eM Client » Storage » click [Clear Data] option. This clears both data and cache.
2. restart eM Client.

On android, goto Settings » Apps or Manage Apps tab.
Click eM Client » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto eM Client » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch eM Client

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Developer: eM Client

Jun 29, 2026, 08:38 PM
a Windows user from Berlin, Germany reported problems with eM Client : Crashes
May 09, 2026, 12:46 PM
a Windows user from Berlin, Germany reported problems with eM Client : Account
May 08, 2026, 12:37 PM
a AndroidOS user from Stuttgart, Germany reported problems with eM Client : Connection
May 05, 2026, 01:40 PM
a Windows user from Lüneburg, Germany reported problems with eM Client : Not working
Mar 09, 2026, 08:52 AM
a Windows user from Kassel, Germany reported problems with eM Client : Not working
Feb 16, 2026, 09:33 AM
a Windows user from Milton Keynes, United Kingdom reported problems with eM Client : Crashes
Dec 09, 2025, 09:24 AM
a Mac user from Steinfurt, Germany reported problems with eM Client : Account
Nov 25, 2025, 03:04 PM
a AndroidOS user from Stuttgart, Germany reported problems with eM Client : Connection
Nov 25, 2025, 03:04 PM
a AndroidOS user from Stuttgart, Germany reported problems with eM Client : Connection
Oct 16, 2025, 04:06 AM
a Windows user from Fulda, Germany reported problems with eM Client : Not working
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