Modivcare Status

Published by ModivCare on 2024-02-29

This app is available to members with participating benefit plans. The
Modivcare app is an easy, convenient and accessible way to schedule and manage
all of your Modivcare non-emergency transportation needs.

I have a problem with Modivcare

Are you having issues? Select the issue you are having below and provide feedback to Modivcare.

User reports:
App has problems

User reports 6

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

100.0%

Not working

66.7%

Account

16.7%

Connection

16.7%

Reported Issues: 6 Comments

By Juanita Roy 3 months ago

My app has been down all day and I have been unable to check information upcoming rides nor can I post new reservations.

By Shawnee Suddeth 3 months ago

Modivecare app isn't loading my rides

By April montes 3 months ago

I use modivcare. I have rides scheduled everyday this month unable to cancel the rides I don't need on the app. This problem started about two three weeks ago. I use to be able to go thru lyft app and cancel rides ahead of time can't even do that anymore as they changed the layout starting 2024.

By Gerald Philippi 4 months ago

Can not get this app to work! Have a ride WED.DECEMBER 20,2023 BUT—— can see anything in writing NO. WE ARE OLD AND AFRAID THEY WONT COME AND GET US AND BRING US HOME! HARD TO TALK TO A HUMAN OR GET THE APP TO WORK!

By Heather 5 months ago

My modivcare app hasn’t worked for 3 weeks now. It lets me login, however I cannot view my past or present rides status. I tried updating the app, resetting my password, resetting my phone and updating my IOS. I really could use some assistance please. Is anyone else experiencing this problem?

By Carmen Alvarez 5 months ago

Trips that are planned through the App after appearing as PENDING for a while become DENIED??? When calling Customer Service, the Representative does not see the trip despite having a confirmation number. A real disaster. . Very upset.

Have a Problem with Modivcare? Report Issue

Common Modivcare Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Modivcare app on iOS and Android devices. Solve all Modivcare app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Modivcare iPhone Issues and Solutions

Modivcare iOS app crashes, not working, errors
Modivcare iOS app network issues
Modivcare on iOS has black/white screen

Modivcare Android App Issues and Solutions

Modivcare has errors/crashing/not working
Modivcare server network connectivity issues
Modivcare has black screen

Modivcare iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Modivcare app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Modivcare app crashes or not working on Iphone (iOS):

Close and restart the Modivcare app on iPhone
Update Modivcare app to the Latest Version for iOS
Uninstall and reinstall Modivcare iPhone app
Update your iPhone to the latest iOS version

Fix Modivcare on iPhone unable to connect to server/internet connection issues::

To resolve Modivcare network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Modivcare black/white screen (blank screen) on iPhone:

Follow the Modivcare iOS app troubleshooting guide Here →

Modivcare Android App Issues and Solutions

Fix Modivcare not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Modivcare app issues:

Force Stop the Modivcare App
1. On android, goto "Settings" » click Modivcare app. » click "Force Stop".

Update Modivcare to the latest version on PlayStore

Clear Modivcare App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Modivcare app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Modivcare.

Fix Modivcare unable to contact server/ Modivcare internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Modivcare » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Modivcare » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Modivcare on android.

Solve Modivcare black/white screens issue on Android:

Follow the Modivcare android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ModivCare, developers of Modivcare.

100% Contact Match

Developer: Modivcare

E-Mail: [email protected]

Website: Visit Modivcare Website

75% Contact Match

Developer: Modivcare

E-Mail: [email protected]

Website: Visit Modivcare Website

About this app

For eligible members who drive themselves to appointments, they can submit their claims for Mileage Reimbursement. The this app app is an easy, convenient and accessible way to schedule and manage all of your this app non-emergency transportation needs. Modivcare is available to members with participating benefit plans. No need to call a care center. Existing Member Services Website accounts will not work logging in.