Invoice app not working? crashes or has problems?

Invoice Status

Last Updated on 2024-08-12 by Adappt LLC

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Common Invoice Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Invoice app on iOS and Android devices. Solve all Invoice app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Invoice iPhone Issues and Solutions

Invoice iOS app crashes, not working, errors
Invoice iOS app network issues
Invoice on iOS has black/white screen

Invoice Android App Issues and Solutions

Invoice has errors/crashing/not working
Invoice server network connectivity issues
Invoice has black screen

Invoice iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Invoice app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Invoice app crashes or not working on Iphone (iOS):

Close and restart the Invoice app on iPhone
Update Invoice app to the Latest Version for iOS
Uninstall and reinstall Invoice iPhone app
Update your iPhone to the latest iOS version

Fix Invoice on iPhone unable to connect to server/internet connection issues::

To resolve Invoice network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Invoice black/white screen (blank screen) on iPhone:

Follow the Invoice iOS app troubleshooting guide Here →

Invoice Android App Issues and Solutions

Fix Invoice not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Invoice app issues:

Force Stop the Invoice App
1. On android, goto "Settings" » click Invoice app. » click "Force Stop".

Update Invoice to the latest version on PlayStore

Clear Invoice App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Invoice app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Invoice.

Fix Invoice unable to contact server/ Invoice internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Invoice » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Invoice » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Invoice on android.

Solve Invoice black/white screens issue on Android:

Follow the Invoice android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Adappt LLC, developers of Invoice.

About this app

To create an this app, just assign a customer and then add line items. this app not only creates and sends an this app to your customers, but it also allows you to collect payments from customers. this app will send an email to your customer with a PDF and a payment link to allow your customer to pay you. With this app for Stripe, creating invoices has never been easier. this app connects directly with your Stripe account via Stripe Connect. Please note that standard Stripe fees do apply when using this app. Sending an this app and collecting payment has never been easier. Once you've logged in, you can create an this app. In addition, there is a 1% fee when collecting payment via this app.