BoardGameGeek Status

Last Updated on 2026-04-03 by BoardGameGeek, LLC

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Most reported problems

Connection

100.0%

Common BoardGameGeek Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve BoardGameGeek network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the BoardGameGeek App
1. On android, goto Settings » BoardGameGeek » click [Force Stop]

Clear BoardGameGeek App Cache and Data:
1. On android, goto Settings » Apps » BoardGameGeek » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BoardGameGeek.

On android, goto Settings » Apps or Manage Apps tab.
Click BoardGameGeek » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BoardGameGeek » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BoardGameGeek

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Developer: BoardGameGeek

Feb 03, 2026, 06:16 AM
a Mac user from Canton, United States reported problems with BoardGameGeek : Connection
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