Are you having issues? Select the issue you are having below and provide feedback to John Hancock Retirement.
- Links are not clickable and won’t let you proceed beside go back.
- Cannot even get a representative on the phone.
- Terrible customer service.
Contact # 157435 Enrollment access #422700 Won't take phone # What ever happened to talking to a real person Cmon as Biden would say It's a joke
App will not update. When you look for app in app store Rocket app comes up.
New phone, can't log in mobile app, says they are experiencing issues and try back later...Since Sunday 2/26/23
Site is not working at all with no messages, seems to be down all weekend too, today just a white screen
Complete guide to troubleshoot John Hancock Retirement app on iOS and Android devices. Solve all John Hancock Retirement app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at John Hancock, developers of John Hancock Retirement.
E-Mail: [email protected]
Website: 🌍 Visit John Hancock Retirement Website
Privacy Policy: https://www.johnhancock.com/privacy-security.html
Developer: John Hancock Life Insurance
John Hancock’s retirement app makes it easy for our plan participants to safely manage their retirement plan, anytime, anywhere.