Mos app not working? crashes or has problems?

Mos Status

Last Updated on 2024-10-31 by ASKMOS

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Summary of Mos Problems 😠👌🔥

- Mos fails to do either creating a digital card or searching for scholarships.

- Loading screen either disappears with nothing accomplished (digital card) or it freezes (searching for scholarships).

- Can’t open an account officially “based on my info” and “for security reasons”.

- Support in regards to re-application is not helpful whatsoever.

- Setup was a little confusing at first.

Have a Problem with Mos: Money for students? Report Issue

Common Mos Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mos app on iOS and Android devices. Solve all Mos app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mos iPhone Issues and Solutions

Mos iOS app crashes, not working, errors
Mos iOS app network issues
Mos on iOS has black/white screen

Mos Android App Issues and Solutions

Mos has errors/crashing/not working
Mos server network connectivity issues
Mos has black screen

Mos iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mos app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mos app crashes or not working on Iphone (iOS):

Close and restart the Mos app on iPhone
Update Mos app to the Latest Version for iOS
Uninstall and reinstall Mos iPhone app
Update your iPhone to the latest iOS version

Fix Mos on iPhone unable to connect to server/internet connection issues::

To resolve Mos network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mos black/white screen (blank screen) on iPhone:

Follow the Mos iOS app troubleshooting guide Here →

Mos Android App Issues and Solutions

Fix Mos not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mos app issues:

Force Stop the Mos App
1. On android, goto "Settings" » click Mos app. » click "Force Stop".

Update Mos to the latest version on PlayStore

Clear Mos App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mos app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mos.

Fix Mos unable to contact server/ Mos internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mos » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mos » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mos on android.

Solve Mos black/white screens issue on Android:

Follow the Mos android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ASKMOS, developers of Mos.

Verified email ✔✔

E-Mail: support@mos.com

Website: 🌍 Visit Mos Website

Privacy Policy: https://www.mos.com/privacy-notice/

Developer: Askmos

About this app

Maximize your points by changing your category monthly to where you’re spending most—from shopping, food, travel, or entertainment. Earn cash back, save on tuition, and manage your money the smart way in college. Get access to the largest database of $168 billion in verified scholarships and financial aid. Let your personal financial aid advisor negotiate to reduce your tuition. No overdraft, minimum balance, or other hidden banking fees—even after you graduate. Your this app account unlocks exclusive benefits designed to help students like you get ahead. Pick your debit card design, and get instant access to your digital card. Apply with help from your personal financial aid advisor. The average student spends $228 on banking fees each year, and most don’t even know it. Send, request, and receive money instantly from friends and family at no cost. Redeem your points for instant cash back, whenever you want. Keep your account safe with secure encryption, TouchID, and FaceID. Save money and get your time back so you can enjoy college. Get points when you spend in your favorite category. this app is the best fee-free banking app for students. Get $100s or even $1,000s off your college’s sticker price.