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Listed below are our top recommendations on how to get in contact with 30 Day Fitness. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 30 Day Fitness. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bending Spoons Apps IVS
I am beyond upset with the financial and customer service with this application. I’ve consistently been overcharged. It is absolutely ridiculous that your ap promotes paying 4.99 a week, but I was charged 20 dollars on the same day on the 28th. Now, three days later on the 31st, which is less than a week I’m being charged another 4.99. This amounts to 25 dollars in one week, which is absolutely unacceptable. When I tried to voice my concerns and request a refund, I received an automatic email and then a failure to respond once I replied to the automatic email. There is also a malfunction with your software that forces me to subscribe more than once which results in you overcharging my account for multiple subscriptions. Even after I canceled the extra subscription and received a refund from Apple, the same issue occurred in a matter of a week. As someone who was truly enjoying this application and recommended it to many of my friends and family, I am deeply disappointed in the lack of customer service and regard for people’s finances. I will ensure to leave a review of my awful experience on any fitness website and on Apple as possible. I will also be receiving a refund from my credit card institution. I hope you all can improve one day. Sincerely, not happy. PS: Now that I’m trying to leave this review it isn’t letting me because I rated it so low. You all are scam artists.
This app lifts your hopes so high when your hopes fall they break every single bone in their body. The app has a nice look and design and lets you customize your training level etc THEN when you're done putting in your name you have to pay or get a free trial! There is NO mention of having to pay in the description except for the fact it says In-app purchases which usually means you have an option to pay for something in the app. BUT NO you guys have to make the app free and make people download your app and then hit me with a MONTHLY payment to use the app. This is JUST a mobile app not a "personal trainer" as the makers of this app imply in response to another bad review. A personal trainer is a REAL PERSON who gives you advice, helps you with exercise, and has scheduled classes for you that they encourage you to physically come to. This is a simple planner with notifications and a little bit more than that, which has an unnecessary monthly fee. AT LEAST have a free version that only has a few features and then have an optional monthly payment for the whole shebang. I am extremely disappointed and the only reason this has two stars is because it looks nice actually SCRATCH THAT IM GIVING YOU ONE STAR. HORRIBLE HORRIBLE APP DO NOT RECOMMEND. I INSTANTLY uninstalled it. Fix this and don't respond to be with that copy and paste response.
Your Ads are misinforming many people who are uninformed when it comes to their health and what “ideal” truly is. Telling people in your ads that 2-5% body fat is “essential” is extremely wrong. It is extremely unhealthy to live at this % of body fat. It is not in anyway “essential” or the “perfect” amount. The only people that should be doing this, if at all, are professional competitive bodybuilders. However, they reach this ONLY for competition and don’t live with it for longer than a week. Many of them have reported a decrease in quality of health during this 1 week period (obviously). They end up going back up to about 10-12% body fat or even higher after competition. Also, advertising that muscle isn’t “weight” is also very wrong. I’m not sure if the creators of this app are english speakers, but in the ad it says, “Put on muscle, not weight”. People need to understand that when you’re building muscle you’re going to gain weight. Misleading people into thinking you’re going to lose weight while gaining muscle is not the best thing because they’ll possibly lose motivation in their goal if they see that they’re gaining weight. It is totally healthy to put on extra weight, whether it’s muscle or fat.
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