Contact Nike Training Club Support

by Hiffddchhh

I fell in love with this app when I first started using it. It was helpful to see the plan laid out in front of me. I also really enjoyed the feature where if a workout one day was too easy for me they would up the intensity next week. Unfortunately, I took a break from working out after experiencing the worst break up. It was only supposed to last a week but then it turned into months. When I finally felt ready to workout again I logged into my app to see that things have changed. I was freaking out. I have now been on a search for a similar app that is also free but I can’t find one. Because I have so much trouble trying to put a workout together because there is way to much information out there, I have yet to workout anywhere close to the way I used to. And my consistency is lacking. I can’t tell you how many people I recommended to get this app. Now I will have to tell people I have stopped using it because they don’t have this feature anymore.

UPDATE: so when I had first logged into my app it said you guys would not be offering this feature anymore. Now it is a premium feature, which upsets me even more. Nike makes so much money as a company. You want me to pay $15 per month for a feature that used to be free. Nike promotes fitness but when it comes to money they don’t mind taking away features and making things less accessible to others. I AM SO THROUGH WITH SUPPORTING NIKE.

by CRE480

I’ve been using this app for many years and it was the perfect training companion. There were some minor hiccups in the past (some interferences with Apple Music app while exercising or sometimes the training would freeze if you were mirroring it on a tv..) but it was by far the best app ever developed.
Sadly developers decided to remove the planning feature which was the huge plus over all the others apps. The app was able to support the definition of a specific training and support the weekly schedule, adjusting based on participation and feedback. I can’t tell if the app was really able to adjust the training over time, but it definitely provided the feeling of being followed and supported during sessions. Especially for those (like me) that have little time for training and want a product that is doing all the preparation, improving efficiency.
Even if this app contains a lot of outstanding material, I’m giving it just one star because without the plan feature this is just a average confusing app, that makes it even harder to identify how to exercise in the little available time. Defining what to do is just a nightmare.
BRING THE PLAN FEATURE BACK..I’m going to stop using it for now and transition to a easier app..for the first time in many years I even bought a pair of shoes from a different brand since Nike is not my favorite brand anymore...

by Wyeurifnd

I used to use Nike Training Club all the time for my workouts, but the newest update made the app nearly unusable. Some of my favorite features of the app, including being able to see all the exercises in the workout before you start, being able to skip and repeat exercises to get a custom workout, and being able to adjust the amount of guidance during the workout were erased when they switched from the old format to “class format.” Now all you can see before you start is the level, duration, general muscles worked, and equipment needed. Instead of being able to pick my workout based on the drills it contains, I’m now expected to choose based off of the title and minimal vague information. This “class format” makes it incredibly difficult to compare workouts as well - how am I supposed to pick between “Straight-Up Abs” and “Core Crunch 2.0” without being able to see the drills in each workout?? This update might not impact casual exercisers looking for a quick workout, but for higher-level athletes who used the app to supplement their training, it took away the features that made the app so effective. I hope Nike reverses the update as soon as possible because until then, I don’t think I can use the app.