Contact Nike Training Club: Wellness

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About: Nike is an American company that designs, develops, and markets footwear, apparel, equipment, and
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Headquarters: Beaverton, Oregon, United States.



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6 Most reported problems 😔💔

4.8 out of 5
Malini
2024-09-26

Today, I was asked to log in to the Training Club (NTC) app. However, when NTC sent a verification code to my email (*** Email address is removed for privacy ***), I didn’t receive it. I have already checked my junk mail and block/blacklist, and there is no trace of any emails from Nike. I was able to use the app without any issues yesterday, but today, I am unable to log in because I’m not receiving the verification code. This is extremely frustrating and disappointing.

Winnie Chan
2023-08-07

I have tried to login and it requires me to input a verification code. It says an email with the code was sent to me but I did not receive it.

Kathryn Dornbusch
2021-07-13

The calories estimated is wrong. The Apple Watch ntc app calculates 200+ for most work outs, but the phone app says 3 calories, 23 calories, etc.

Plan removal (2020, quarantine era)!

2022-05-18

by Nike-works

I have been struggling to find out how to workout without the plans and with all these updated workouts. Let alone the quarantine and struggles to go out, It’s a major struggle for me to know what to do, in what order. Once I have seen this change I panicked cause I need the plans to self account me for my workouts. It’s very hard and I have been inconsistent with my works outs ever since the removal of the plans. The plans helped me build goals and confidence, it made me feel set for the next days workout. The removals of the plan just crashed my esteem to work out. My family members and I would really use the plans to stay consistent and ready for the next day. We are in quarantine now 2020 Coronavirus era, we are all staying home lazy and unbearable. We should revive the plans section about now. It would be majorly helpful. Please may you guys bring back the plans and help me get back up of my feet to get myself health and fit. It’s been a year since this change and I have hated it ever since it appeared on my phone. We all need this CHANGE and we need it ASAP! WHY IS THIS APP NOW ACTUNG LIKE THE OTHERS?!?!?! PLEASE BRING BACK THE FREE
PLANSSSSSS!!!!!!!!!!!!!! MAKE SURE TO SEND AN UPDATE TO ALL OUR PHONES LETTING US KNOWS FREE PLANS ARE BACK.
Thanks for listening! #BringBackPlans!

BRING BACK FREE PLANS

2022-05-25

by Hiffddchhh

I fell in love with this app when I first started using it. It was helpful to see the plan laid out in front of me. I also really enjoyed the feature where if a workout one day was too easy for me they would up the intensity next week. Unfortunately, I took a break from working out after experiencing the worst break up. It was only supposed to last a week but then it turned into months. When I finally felt ready to workout again I logged into my app to see that things have changed. I was freaking out. I have now been on a search for a similar app that is also free but I can’t find one. Because I have so much trouble trying to put a workout together because there is way to much information out there, I have yet to workout anywhere close to the way I used to. And my consistency is lacking. I can’t tell you how many people I recommended to get this app. Now I will have to tell people I have stopped using it because they don’t have this feature anymore.

UPDATE: so when I had first logged into my app it said you guys would not be offering this feature anymore. Now it is a premium feature, which upsets me even more. Nike makes so much money as a company. You want me to pay $15 per month for a feature that used to be free. Nike promotes fitness but when it comes to money they don’t mind taking away features and making things less accessible to others. I AM SO THROUGH WITH SUPPORTING NIKE.

This used to be the best app ever made but...

2022-06-01

by CRE480

I’ve been using this app for many years and it was the perfect training companion. There were some minor hiccups in the past (some interferences with Apple Music app while exercising or sometimes the training would freeze if you were mirroring it on a tv..) but it was by far the best app ever developed.
Sadly developers decided to remove the planning feature which was the huge plus over all the others apps. The app was able to support the definition of a specific training and support the weekly schedule, adjusting based on participation and feedback. I can’t tell if the app was really able to adjust the training over time, but it definitely provided the feeling of being followed and supported during sessions. Especially for those (like me) that have little time for training and want a product that is doing all the preparation, improving efficiency.
Even if this app contains a lot of outstanding material, I’m giving it just one star because without the plan feature this is just a average confusing app, that makes it even harder to identify how to exercise in the little available time. Defining what to do is just a nightmare.
BRING THE PLAN FEATURE BACK..I’m going to stop using it for now and transition to a easier app..for the first time in many years I even bought a pair of shoes from a different brand since Nike is not my favorite brand anymore...


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