Chatterbug Status

Last Updated on 2023-12-24 by Chatterbug

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⚠️ Most reported problems ⚠️

Something else

60.0%

Connection

20.0%

Not working

20.0%

24 hour clock ⏰

- Doesn't have Russian

- Annoying for finding the right content

- Asks to subscribe as soon as you login

Margaret Ann Perry 2022-10-29

Every few weeks the lessons freeze so I am unable to continue

Allie Kuopus 2022-07-09

Videos freeze every time, if they even start at all...

Margaret Ann Perry 2022-07-04

I have had no problems up until the last couple of weeks, when every time I start a stream the app freezes., sometimes for several minutes at a time

Showing 1-3 of 3 reported issues:

Common Chatterbug Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Chatterbug network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Chatterbug App
1. On android, goto Settings » Chatterbug » click [Force Stop]

Clear Chatterbug App Cache and Data:
1. On android, goto Settings » Apps » Chatterbug » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Chatterbug.

On android, goto Settings » Apps or Manage Apps tab.
Click Chatterbug » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Chatterbug » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chatterbug