Amy s Drive Thru Reviews

Five stars for the food but 1 star for AmysDriveThru and online order-pickup system. AmysDriveThru works fine and would be my preferred way to order and get my food if it actually worked as intended. Here are the problems I have encountered using AmysDriveThru ordering: there is no curbside pick up, there are parking spaces designated for online order curbside pickup and it instructs you to “click I’m here” but that feature doesn’t exist in AmysDriveThru . If you call they tell you to come inside to pick it up. The staff are both surprised and confused at the online orders. Both times we tried it our order was missing items and had the wrong items. This doesn’t happen using the drive thru, it seems to be because online orders are outside the normal workflow and no one is checking that the orders are correct before handing it off. It’s too bad because it is very convenient to use and avoids the drive thru waits. I want to try it again but it is a big risk and I’ll have to take apart everything to make sure it is correct before leaving and most likely will have to go back inside to get it corrected. A lot of hassle and confrontation for something that is supposed to be fast and easy. My request is to fix AmysDriveThru , make it actually curbside and train the staff or hire more staff to ensure the online orders are filled correctly.

Didn’t receive my chocolate shake. Instructions for burger were not followed. No place on AmysDriveThru or website to give feedback. No email. Message nothing. There should be a direct connection from the order/receipt to feedback on the order. If I can let you know that I’m there to pick up then you should be able to hear feedback when you owe a guest money.

App shuts down as soon as I click “order” can’t log in despite many, many, many tries and password resets.

Not sure why there is even a curbside pick up feature when the people in the drive through line get their food faster.

Currently unusable. Previous versions were fine.

I love the organic food that Amy’s Drive Thru offers. All of their menu items are scrumptious especially the veggie burgers, sweet potato fries and the broccoli cheddar mac n’ cheese!

AmysDriveThru is terrible though. Limited functionality with vague redemption of rewards. Free fries means free fries right? …so if I decide to choose cheese fries or sweet potato fries… honor your free fries reward!! There’s no clear explanation on the rewards system, not even in the FAQs.
Staff members are also clueless about the point rewards app too. I think Amy’s should fire AmysDriveThru developer and rethink their strategy with regards to developing an intuitive, easy app that fits well with their simple, good organic food ethos.

Rejected two valid credit cards. Not the best UI/UX. Makes we not want to order from Amy’s

I feel like the rewards section isn’t great. I eat here A LOT, multiple times a week, and I rarely see any dollars off - maybe once. And the alleged free fried promo I had awhile back would not work no matter what I tried. It works now, but my main gripe is the fact that you can’t save your vehicle description under your profile! I use AmysDriveThru to pickup since I’m in a rush on my lunch break at work (drive thru lines can be long) and I have to type in my vehicle’s color, make and model every time! Please improve! :)

Downloaded for ordering from airport location however app doesn’t include that. It doesn’t list it in locations as well as searching by zip doesn’t list it. At minimum they should list and indicate online ordering not available for the location so that users don’t waste time trying to figure out what’s wrong with their search.

If you are a regular customer at Amy’s (like me) you will love the convenience of using their app. I can save my favorite options for quick ordering. Also you get points every time you use it which means more delicious Amy’s food for FREE!

Everything comes out so well and prepared/placed excellently. We like the points that we earn too, as they help us purchase more of our favorite drive thru restaurant delights.
Thank you for doing it better Amy’s.

I am so thrilled to have Amy’s nearby! For vegheads fast-food is mediocre at best. Amy’s changed that and I am so grateful! I haven’t quite tried everything on the menu, but everything I’ve tried has been delicious 🙂

Have enjoyed this for awhile. App very easy to navigate and saves payment info. Offers some modified choices for items. Best milkshake hands down!!

Why can’t all online ordering be this easy?

Can’t go wrong with the veggie burger & fries are way better than In n out !!!! I said it ….
My new fav is the Mac n cheese with a scoop of chili . So yummy !

Best vegan/vegetarian drive through food in the world. Everything is delicious (I have tried almost everything on the menu). The staff at the restaurants are all very friendly and professional.

AmysDriveThru works perfectly for online orders. And has a nice save your order as a favorite for the future. It could use a refresh visually but not necessarily at all.

Thank you to the devs for your time and effort.

Great app, great food! Makes ordering ahead very easy

Love Amy’s and their app. So excited to have a local Amy’s now!

AmysDriveThru is spot on. Thanks for having it available.

We’re So Happy to have an organic drive thru in T.O. It’s been a long wait but so worth the wait. I’m so glad that customers tip those serve our community with tasty food! You All are Amazing!! 🙌🏻😊