SafePal app not working? crashes or has problems?

SafePal Status

Published by SAFEPAL LTD. on 2023-11-29

I have a problem with SafePal

Are you having issues? Select the issue you are having below and provide feedback to SafePal.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

100.0%

Not working

50.0%

Payments

50.0%

Reported Issues: 2 Comments

By Dinesh 1 week ago

Hi, My safepal mobile app hangs while opening. I'm getting notifications but app not opening. I cannot uninstall and reinstall. If I do I may lose data

By Сергей 3 weeks ago

Не могу активировать SafePal X1.Включаю аппаратный кошелёк в режим активации,загораетя значёк Bluetooth.Нажимаю соеденить,в приложении на телефоне,появляется запрос на сопряжение я снова нажимаю и тут появляется сообщение об ошибке с кодом.

Common dislikes about SafePal app

- No browser extension

- Hardware issue where the wallet would only power on when connected to a power source

- Non-existent support for hardware issue

- Many addresses that are wrong with the wrong network

Have a Problem with SafePal: Crypto Wallet BTC NFT? Report Issue

Common SafePal Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SafePal app on iOS and Android devices. Solve all SafePal app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SafePal iPhone Issues and Solutions

SafePal iOS app crashes, not working, errors
SafePal iOS app network issues
SafePal on iOS has black/white screen

SafePal Android App Issues and Solutions

SafePal has errors/crashing/not working
SafePal server network connectivity issues
SafePal has black screen

SafePal iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SafePal app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SafePal app crashes or not working on Iphone (iOS):

Close and restart the SafePal app on iPhone
Update SafePal app to the Latest Version for iOS
Uninstall and reinstall SafePal iPhone app
Update your iPhone to the latest iOS version

Fix SafePal on iPhone unable to connect to server/internet connection issues::

To resolve SafePal network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SafePal black/white screen (blank screen) on iPhone:

Follow the SafePal iOS app troubleshooting guide Here →

SafePal Android App Issues and Solutions

Fix SafePal not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SafePal app issues:

Force Stop the SafePal App
1. On android, goto "Settings" » click SafePal app. » click "Force Stop".

Update SafePal to the latest version on PlayStore

Clear SafePal App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SafePal app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SafePal.

Fix SafePal unable to contact server/ SafePal internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SafePal » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SafePal » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SafePal on android.

Solve SafePal black/white screens issue on Android:

Follow the SafePal android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SAFEPAL LTD., developers of SafePal.

100% Contact Match

Developer: SafePal Wallet

E-Mail: [email protected]

Website: Visit SafePal Website

About this app

With the this app application, you can store, send, receive, buy and trade cryptocurrencies at ease, with smooth and intuitive user experience! this app cryptocurrency wallet application is a secure, decentralized, easy-to-use and free application to manage more than 10,000 cryptocurrencies at your fingertips.