HR Direct app not working? crashes or has problems?

HR Direct Status

Last Updated on 2024-10-17 by Nathan and Nathan Human Resource

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Common HR Direct Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HR Direct app on iOS and Android devices. Solve all HR Direct app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HR Direct iPhone Issues and Solutions

HR Direct iOS app crashes, not working, errors
HR Direct iOS app network issues
HR Direct on iOS has black/white screen

HR Direct Android App Issues and Solutions

HR Direct has errors/crashing/not working
HR Direct server network connectivity issues
HR Direct has black screen

HR Direct iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HR Direct app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HR Direct app crashes or not working on Iphone (iOS):

Close and restart the HR Direct app on iPhone
Update HR Direct app to the Latest Version for iOS
Uninstall and reinstall HR Direct iPhone app
Update your iPhone to the latest iOS version

Fix HR Direct on iPhone unable to connect to server/internet connection issues::

To resolve HR Direct network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HR Direct black/white screen (blank screen) on iPhone:

Follow the HR Direct iOS app troubleshooting guide Here →

HR Direct Android App Issues and Solutions

Fix HR Direct not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HR Direct app issues:

Force Stop the HR Direct App
1. On android, goto "Settings" » click HR Direct app. » click "Force Stop".

Update HR Direct to the latest version on PlayStore

Clear HR Direct App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HR Direct app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HR Direct.

Fix HR Direct unable to contact server/ HR Direct internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HR Direct » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HR Direct » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HR Direct on android.

Solve HR Direct black/white screens issue on Android:

Follow the HR Direct android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nathan and Nathan Human Resource, developers of HR Direct.

About this app

A modern way of doing HR. HRDirect features HR Application Management, Interviews, Assessments, Candidate Tracking, Visa Tracking, Onboarding, Attendance, Leave, Letters, Expense Claims and etc.