Chess Status

Last Updated on 2024-08-30 by YUAN GUO

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Common Chess Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chess app on iOS and Android devices. Solve all Chess app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chess iPhone Issues and Solutions

Chess iOS app crashes, not working, errors
Chess iOS app network issues
Chess on iOS has black/white screen

Chess Android App Issues and Solutions

Chess has errors/crashing/not working
Chess server network connectivity issues
Chess has black screen

Chess iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chess app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chess app crashes or not working on Iphone (iOS):

Close and restart the Chess app on iPhone
Update Chess app to the Latest Version for iOS
Uninstall and reinstall Chess iPhone app
Update your iPhone to the latest iOS version

Fix Chess on iPhone unable to connect to server/internet connection issues::

To resolve Chess network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chess black/white screen (blank screen) on iPhone:

Follow the Chess iOS app troubleshooting guide Here →

Chess Android App Issues and Solutions

Fix Chess not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chess app issues:

Force Stop the Chess App
1. On android, goto "Settings" » click Chess app. » click "Force Stop".

Update Chess to the latest version on PlayStore

Clear Chess App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chess app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chess.

Fix Chess unable to contact server/ Chess internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chess » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chess » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chess on android.

Solve Chess black/white screens issue on Android:

Follow the Chess android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at YUAN GUO, developers of Chess.

Verified email ✔✔

E-Mail: support@chess.com

Website: 🌍 Visit Chess Website

Privacy Policy: https://www.chess.com/privacy

Developer: Chess.com

100% Contact Match

Developer: AI Factory Limited

E-Mail: Support@aifactory.co.uk

Website: 🌍 Visit Chess Website

100% Contact Match

Developer: Chess Prince

E-Mail: help.chess@mail.ru

Website: 🌍 Visit Chess Website

About this app

Account will be charged for renewal within 24-hours prior to the end of the current period. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. Subscription notice:Payment will be charged to your account at confirmation of purchase. Our this app game absolutely is one of the well-designed this app games, and it has designed for both behinners and advanced players. Download our game, play it, and enjoy the happy time! You can develop your this app strategy and this app tactics, meet the challenge and become a this app master immediately! Auto-renewal may be turned off by going to the user's Account Settings after purchase.