Padlok Status

Last Updated on 2024-11-06 by Thomas Durand

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Common Padlok Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Padlok app on iOS and Android devices. Solve all Padlok app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Padlok iPhone Issues and Solutions

Padlok iOS app crashes, not working, errors
Padlok iOS app network issues
Padlok on iOS has black/white screen

Padlok Android App Issues and Solutions

Padlok has errors/crashing/not working
Padlok server network connectivity issues
Padlok has black screen

Padlok iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Padlok app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Padlok app crashes or not working on Iphone (iOS):

Close and restart the Padlok app on iPhone
Update Padlok app to the Latest Version for iOS
Uninstall and reinstall Padlok iPhone app
Update your iPhone to the latest iOS version

Fix Padlok on iPhone unable to connect to server/internet connection issues::

To resolve Padlok network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Padlok black/white screen (blank screen) on iPhone:

Follow the Padlok iOS app troubleshooting guide Here →

Padlok Android App Issues and Solutions

Fix Padlok not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Padlok app issues:

Force Stop the Padlok App
1. On android, goto "Settings" » click Padlok app. » click "Force Stop".

Update Padlok to the latest version on PlayStore

Clear Padlok App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Padlok app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Padlok.

Fix Padlok unable to contact server/ Padlok internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Padlok » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Padlok » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Padlok on android.

Solve Padlok black/white screens issue on Android:

Follow the Padlok android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Thomas Durand, developers of Padlok.

About this app

Padlok Premium service also unlock great features: no more restriction for adding all your addresses, customize them, and lock you application using biometry sensors, and much more! this app's mission is to make your daily life easier by offering you an effective management tool, but it does not neglect privacy, and takes the security of your data very seriously! this app is a secure door code manager that allows you to store and access in a blink to all your addresses, codes, intercoms, floors and much more. CloudKit storage and end-to-end encrypted share technology guarantee global privacy and security for your data. You can also have around all infos needed by adding this app widgets on your homescreen or lockscreen. Inclusiveness is also in the core of Padlok , which offers free customization of its App Icon. Having a bad time looking for the codes in front of doors? That way, only the contact you share your infos with will have access to it. Compatibility with Apple accessibility technologies like VoiceOver also ensure that this app is available for everyone.