GET Status

Published by GLOBAL ENTERPRISE TECHNOLOGIES CORP. on 2024-06-12

GET Mobile ID provides a privacy-protecting digital identity such as a mobile
driver's license (mDL) or mobile ID (mID) on your phone! It represents a
convenient, secure and global alternative to physical ID documents. You can use
ISO 18013-5 standard GET Mobile ID around the world.

I have a problem with GET

Are you having issues? Select the issue you are having below and provide feedback to GET.

Fix my App Errors »»

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about GET app

- No option to add ID to digital wallet for quicker access

- Poor facial recognition technology for some users

- Requires renewing subscription twice a year, which was not made clear before data gathering

Have a Problem with GET Mobile ID? Report Issue

Common GET Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GET app on iOS and Android devices. Solve all GET app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GET iPhone Issues and Solutions

GET iOS app crashes, not working, errors
GET iOS app network issues
GET on iOS has black/white screen

GET Android App Issues and Solutions

GET has errors/crashing/not working
GET server network connectivity issues
GET has black screen

GET iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GET app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GET app crashes or not working on Iphone (iOS):

Close and restart the GET app on iPhone
Update GET app to the Latest Version for iOS
Uninstall and reinstall GET iPhone app
Update your iPhone to the latest iOS version

Fix GET on iPhone unable to connect to server/internet connection issues::

To resolve GET network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GET black/white screen (blank screen) on iPhone:

Follow the GET iOS app troubleshooting guide Here →

GET Android App Issues and Solutions

Fix GET not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GET app issues:

Force Stop the GET App
1. On android, goto "Settings" » click GET app. » click "Force Stop".

Update GET to the latest version on PlayStore

Clear GET App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GET app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GET.

Fix GET unable to contact server/ GET internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GET » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GET » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GET on android.

Solve GET black/white screens issue on Android:

Follow the GET android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GLOBAL ENTERPRISE TECHNOLOGIES CORP., developers of GET.

100% Contact Match

Developer: GET Group NA

E-Mail: [email protected]

Website: Visit GET Website

100% Contact Match

Developer: The CBORD Group, Inc.

E-Mail: [email protected]

Website: Visit The CBORD Group, Inc. Website

About this app

You can use ISO 18013-5 standard this app Mobile ID around the world. this app Mobile ID utilizes formidable data encryption algorithms and communication security measures to improve citizen privacy. this app Mobile ID provides a privacy-protecting digital identity such as a mobile driver's license (mDL) or mobile ID (mID) on your phone! It represents a convenient, secure and global alternative to physical ID documents. Nobody sees your transactions or data except you. You have more control than with your physical card.