First Iraqi Bank Reviews

First Iraqi Bank Reviews

Published by on 2024-07-21

🏷️ About: First Iraqi Bank is a completely mobile bank in Iraq that offers a fully digital onboarding process compliant with KYC guidelines. The app allows users to open a bank account in under 5 minutes and offers a wide range of services, including deposit, withdrawal, QuickPay, money conversion, money transfers, balance and transaction tracking, service store, money boxes, branch and store locator, spending limit, and cash delivery.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
69.4%

🙄💅🫥 Neutral
23.2%

👿🤬😠 Negative experience
7.4%

~ from Justuseapp.com NLP analysis of 1,212 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Unique app with e-payment feature in Iraq

- A true digital banking solution

- User-friendly interface

- Ability to view and manage bank accounts

- Quick and easy money transfers



Read 44 Customer Service Reviews 👿🤬😡😠💢😤

4.2 out of 5

Worst app in time of need!

2024-03-05

I use virtual credit card to advertise on meta platforms but this is the third time I’m not able to pay my bills, and whenever you contact customer support they lack knowledge and tell you there’s an update we are going to fix it soon, you can’t rely a business on FirstIraqiBank actually.

Something is wrong

2024-07-09

What is happening with mew update that you guys made today because of that FirstIraqiBank is crashing and it’s saying that something is wrong and also I can’t login in or out and also can’t change my password or anything other thing
What ever you did need to be fixed please

Bottom G

2024-07-09

Unfortunately, I have to rate FirstIraqiBank with zero stars due to the recent changes in the banking system, which include increased taxes and limits. These changes have had a significant negative impact on the overall user experience. It’s disappointing to see such decisions being made without considering the users’ needs and concerns. I hope the developers will reconsider these changes in the future and prioritize a more user-friendly approach.

Doesn’t even open

2024-07-09

So after seeing all of those ads on tv I decided to download FirstIraqiBank and once it uploaded on my phone it crashed right away. This wasnt only for my phone cause I downloaded it on another phone and it crashed on that phone as well. I mean if you’re so eager to put your product on the market maybe make it good enough so that it doesn’t crash right away?

Extremely Disappointed with FIB Customer Support

2024-04-08

For over four months, I’ve been diligently sending emails, making phone calls+texts via WhatsApp to address an issue. Unfortunately, none of their support team members bothered to respond.
The lack of communication is not only unprofessional but also reflects poorly on FIB’s commitment to customer satisfaction. As a paying customer, I expected timely assistance and resolution, but it seems that FIB’s support team is either overwhelmed or simply indifferent.
I understand that businesses can face challenges, but leaving a customer hanging for months without any acknowledgment or resolution is unacceptable. My frustration has reached a tipping point, and I can no longer recommend FIB to others.
If you value your time and sanity, steer clear of FIB’s customer support. Their unresponsiveness is a disservice to their customers, and I regret ever relying on them.
Remember that reviews are essential for other potential customers to make informed decisions. Hopefully, FIB takes note of this feedback and improves their support processes. 🙏

Terrible App, Loads of bugs

2024-04-06

Maybe instead of spending all your money on ads you could spend a little on skilled developers instead because FirstIraqiBank is worse than the first project of IT graduates in iraqi universities. Or hire me maybe

Bad app

2024-04-08

It is a very bad application in terms of opening an account and it suffers from a problem in taking a profile picture. I tried it within two days and was not able to create an account.

High taxes

2024-04-06

I’ve been using FirstIraqiBank for a long time and when they opened visa direct it was so useful but they doubled the service fee without any warnings to the users, and that’s really disappointing and we lost trust to the banking system of all iraq

High tax

2024-07-09

If you don’t follow up your account regularly, your money will be robbed. I purchased an online item and 1$ counted as 1.6 ID instead of 1.4 ! .

When the seller refund your money, FIB will return only 85% of your money , not all of them !!

Totally garbage for online shopping

.

2024-09-16

Very bad bank and the support team is worse. I have been trying to access my account for 3 months and I cannot access it due to a problem with my Face ID. The support team did not help me with anything. When I visited them, they told me to wait for an unknown period. We cannot help you. By the way, I am not the only one facing this problem.

Debit card not working properly

2024-03-03

My debit card sometimes doesn’t work and it also doesn’t work everywhere even thought it says it does.

Crashes right after launch iOS 14.2

2024-10-15

After the newest update FirstIraqiBank does not work for me anymore

New update is horrible

2024-11-16

The only good thing about FIB was the application, with the new update they messed that up as well. The new interface is like we are back to the age of NOKIA.

Scam and poor support

2024-12-17

I purchased iTunes cards they took my money and never get the cards that i paid for it and also the visa card is not supported from most of the websites poor customer service
I DONT RECOMMEND IT TO ANYONE.

Garbage

2025-01-07

I waited for about two days and it still says “wait until your account is verified”

Errors!

2024-12-30

Worst version, nothing is working

Verification code not received

2023-12-09

Didn’t work at the very first step.

Taking selfie

2024-01-09

اكثر من ربع ساعه احاول يلتقط الي صوره بس مكدر !!?

مرحبا

2024-02-10

ليش بعد التحديث ما بقى بطاقات اونلاين غير بس امازون و كوكل بلاي شنو السبب؟؟ لازم تكثرون الشركات مو تقللوها

such a trash app

2024-03-13

bugs and glitches also lags and u call that a good app ?

Can’t change number

2024-07-20

I cant change my phone number even i have applied and was pending then saying you are disabled from changing the number without anything and telling to make another trying after few hours and nothing happened

Annoying useless updates

2024-07-22

I never opened this application without it asking for an update, i know its good to get updates, but FirstIraqiBank requires updates for very minor things that could be done in app, without asking for an update every time we use it.

Help & suggestion

2024-06-14

سلام،

له‌م ئه‌په‌دا له‌ كاتێك وێنه‌ت گرتن پێم ده‌ڵێت “No face found ”!!

تكایه‌ ئه‌پده‌یت بكه‌نه‌وه‌ به‌ بۆ خۆم وێنه‌ی خۆم بگرم وه‌ك كامیرای عادی !!

له‌گه‌ڵ ڕێزدا... .

Sync Contacts Issue on iOS

2024-10-12

Not first time, the application freezes in that point when you give the access from the setting

Lagging issues

2024-04-25

I love that FIB is the first online bank in Iraq but it still has laggy issues please fix the lag please please…I almost use FIB for everything

Very good app and banking system

2024-09-01

It is easy to open an account with FirstIraqiBank , easy to get a virtual card, easy to get all detail and use the card.
Till now , no international transfer is available. Hope to add that to FirstIraqiBank also.

Declined

2024-09-01

It seems that card services don’t work properly as I created a virtual card but it gets declined wherever I want to use it especially online transactions.
Please provide support for your users in the nearest future.

Pay

2024-09-01

We want fib app for watch to quick pay

Bug

2024-01-25

Great app , but converting iQD to USA or Euro doesn’t work

Exceptions

2024-02-02

First, when I want to delete my credit card it displays a warning saying to try again later
And for the other one, I accidentally blocked my card and now I can't open my card so I hope they fix those two big bugs

best regards

Suggestion

2026-03-23

Great app overall but some of your contacts are not displayed in the transfers section despite you having earlier transactions with that contact, you can save his contact manually but you cannot edit it once you’ve saved it, so i suggest you add an edit option for your contacts info

Wajin Ali

2026-04-20

في برنامج FIB لا يمكن ان تفعيل بطاقة فيزا كارد
رجاء منكم حل هايـ مشكلة في ال برنامج
لا يمكن ان تفعيل بطاقة فيزا كارد
و شكرا لكم ❤️

Font Size

2024-10-05

Please to add an option of app font size as it is hard for elders to use FirstIraqiBank with such small font.

Best online Iraqi banking app

2024-09-12

Been using it for months now. Great service. Very low to none fees.

FIB user

2024-10-03

I have been using FIB app since long time ago , easy to use and very secure , increasing monthly limitation for deposit and transfer make our daily use better . Thanks

Best Bank in Iraq

2024-10-15

But we need transferring money from outside of Iraq by Iban ? We are waiting for this option !

Best Banking Application

2024-09-12

Hi Greatest FIB team,

I have been using FirstIraqiBank since 2021, I as know because of my account number I’m one the first bank customers. It has been like 3 year I haven’t seen FirstIraqiBank getting any problems every month I see they’ll update with good things and good benefits for customers.

I hope to see FIB going to be on of the best international banks in worldwide because they deserve it.

Thanks again for make easier some stuffs in our life.

Great work

2025-09-29

Absolutely an amazing app my thanks for everyone in first iraq bank with all love mohamed alhchamy

FIB is the best an the only E bank

2024-02-25

Literally the best one and the only one

😍

2024-01-09

This application is unique, especially with the unavailability of e-payment in Iraq

Amazing!!!

2027-03-02

A really grate app

Best bank in iraq

2027-04-03

World best digital bank in Iraq

What Iraq needed

2027-05-02

Absolutely amazing! A true digital banking solution with no shortages

طلب

2026-04-07

أرجو زيادة عدد الاحرف في بروفايل نيم



Is First Iraqi Bank Safe? 🤗🙏


Yes. First Iraqi Bank is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,212 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.2/5 . Justuseapp Safety Score for First Iraqi Bank Is 90.3/100.


Is First Iraqi Bank Legit? 💯


Yes. First Iraqi Bank is a totally legit app. This conclusion was arrived at by running over 1,212 First Iraqi Bank User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for First Iraqi Bank Is 100/100..


Is First Iraqi Bank not working? 🚨


First Iraqi Bank works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with First Iraqi Bank? Post a Review




Features

- Deposit: Quickly and conveniently deposit cash using a wide network of merchants all around Iraq by showing your unique QR code to the merchant.

- Withdrawal: Quickly and conveniently withdraw cash using a wide network of merchants all around Iraq by scanning a QR code provided by the merchant.

- QuickPay: Pay for goods and services by scanning the QR code generated by the merchants.

- Money conversion: Easily convert your money between IQD, USD, and EUR.

- Money transfers: Perform Peer-to-Peer money transfers to other First Iraq Bank account holders or make local and international transfers to other banks.

- Balance and transactions: View the details of your transactions and see the history of changes in your balance.

- Service Store: Purchase vouchers and gift cards from more than 100 different providers using your current balance.

- Money boxes: Save your money in separate spaces away from your main balance.

- Find branches and stores: Quickly find the nearest branch office of First Iraqi Bank or merchant to make a deposit or withdrawal.

- Spending limit: Set a spending limit to take control of your monthly spending.

- Cash delivery: Schedule cash withdrawal deliveries and cash deposit collections if you can't reach the network of merchants.

  Customer Service/Support
Developer:
First Iraqi Bank

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