ARGO app not working? crashes or has problems?

ARGO Status

Last Updated on 2021-06-28 by Angelika Kronenberg

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App has problems

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Have a Problem with ARGO - Augmented Archaeology? Report Issue

Common ARGO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ARGO app on iOS and Android devices. Solve all ARGO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ARGO iPhone Issues and Solutions

ARGO iOS app crashes, not working, errors
ARGO iOS app network issues
ARGO on iOS has black/white screen

ARGO Android App Issues and Solutions

ARGO has errors/crashing/not working
ARGO server network connectivity issues
ARGO has black screen

ARGO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ARGO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ARGO app crashes or not working on Iphone (iOS):

Close and restart the ARGO app on iPhone
Update ARGO app to the Latest Version for iOS
Uninstall and reinstall ARGO iPhone app
Update your iPhone to the latest iOS version

Fix ARGO on iPhone unable to connect to server/internet connection issues::

To resolve ARGO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ARGO black/white screen (blank screen) on iPhone:

Follow the ARGO iOS app troubleshooting guide Here →

ARGO Android App Issues and Solutions

Fix ARGO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ARGO app issues:

Force Stop the ARGO App
1. On android, goto "Settings" » click ARGO app. » click "Force Stop".

Update ARGO to the latest version on PlayStore

Clear ARGO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ARGO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ARGO.

Fix ARGO unable to contact server/ ARGO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ARGO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ARGO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ARGO on android.

Solve ARGO black/white screens issue on Android:

Follow the ARGO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Angelika Kronenberg, developers of ARGO.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ARGO Website

Privacy Policy: https://ar-route.de/datenschutz/

Developer: ARGO Edutainment Solutions

50% Contact Match

Developer: ARGO Augmented Reality

E-Mail: [email protected]

Website: 🌍 Visit ARGOplay Website

About this app

Sie können es von allen Seiten betrachten, sich nähern oder entfernen - die Ansicht wird immer automatisch an Ihre Position angepasst. Planen Sie Ihren Ausflug mithilfe unseres Routenplaners unter ar-route. eu und laden Sie die App auf Ihr Smartphone oder Tablet. Vor Ort können Sie historische Objekte, die in die reale Landschaft eingeblendet werden, in Originalgröße selbst erkunden. Ein einmaliger Download genügt, es ist kein Nachladen, und damit auch keine Internetverbindung nötig. Dank Augmented Reality erweckt Ihr Mobilgerät archäologische Stätten zum Leben. Die this app-App ermöglicht eine lagegetreue und vom Standort unabhängige Betrachtung eines Denkmals. Diese App wird Ihnen kostenlos zur Verfügung gestellt. Lernen Sie Rheinland-Pfalz und Luxemburg von einer anderen Seite kennen! Diese App basiert auf einer neu entwickelten technologischen Basis. Daher kann es manchmal zu unvorhergesehenem Verhalten der App kommen. Entdecken Sie über 100 3D-Modelle in Originalgröße vor Ort. Die AR-Ansicht funktioniert am besten ab iPhone 8. Sollten Sie ein solches beobachten, melden Sie dies bitte unter unserer Emailadresse. Vielen Dank!