Finnair app not working? crashes or has problems?

Finnair Status

Published by Finnair Plc on 2023-12-27

The Finnair app is a travel companion designed to give you peace of mind
throughout your journeys, from preparing for the flight to landing at the
destination. CHECK-IN AND BOARDING PASS You can check-in to your flights to
most destinations and keep your boarding pass in your app.

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Reported Issues: 4 Comments

By Esa Rintala 2 months ago

Hei! Finnair applikaatiossa,kun valitsen matkani istuinpaikkaa, niin app "kaatuu". Käytössä Android, viimeisin apppäivitys ja puhelimen viimeisin päivitys. Koetin verrokiksi IOS - laitteella ja vastaavaa ei tapahdu. Olen tyhjentänyt applikaation välimuistin, sammuttanut ja käynnistänyt Finnair applikation uudelleen, mutta sama vika esiintyy koko ajan. Muuten Finnair app toimii muilta ominaisuuksiltan, mutta juuri tuo istuinpaikan valinta rikkoo palvelukokemuksen. Selainversion kanssa muuten asia onnistuu, eli appissa tuo vika. Pyydän korjauksen ja vastauksen spostiini.

By Karl-Gustaf Lindström 2 months ago

I cannot log in to the Finnair plc app on my tablet. I always get the following message: "Could not log in at the moment. Please check your network connection or try later". Application-version: 2.9.0.3216 System: Android 11 I have checked my connection acording to your advice (Fix Finnair unable to contact server/ Finnair internet connection errors on Android). On my mobile phone (Android) and Windows 10 PC I have no problem logging in to the app. How is that? Karl

By Manfred/Goerk 9 months ago

Since weeks I can't login to Finnair Shop. After click on login button, the login data fields do no appear. After 10 seconds I get the message "login failed"

By Guy Bachmann 1 year ago

Finnair Application on my Android-Tablet crashes System: Android 6.0.1 Kernel-Version: 3.4.0-gad29d11 Application-version: 1.39.0 (07-04-2022) While i can log in without any problem to "Finnair-plus" from my windows-10 laptop, it is not possible to log in from the Finnair application on my Android-tablet. As soon as i confirm my Finnair-plus code and my Finnair-Plus password clicking the login-button, the application crashes. Would you please suggest a solution. Thanks Guy

Common dislikes about Finnair app

- App does not offer Oneworld RTW planning

- Limited info/facilities

- App crashed once

- Refuses to sync account and journeys

- Does not allow users to cancel flights due to the Clemons virus outbreak

Have a Problem with Finnair? Report Issue

Common Finnair Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Finnair app on iOS and Android devices. Solve all Finnair app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Finnair iPhone Issues and Solutions

Finnair iOS app crashes, not working, errors
Finnair iOS app network issues
Finnair on iOS has black/white screen

Finnair Android App Issues and Solutions

Finnair has errors/crashing/not working
Finnair server network connectivity issues
Finnair has black screen

Finnair iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Finnair app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Finnair app crashes or not working on Iphone (iOS):

Close and restart the Finnair app on iPhone
Update Finnair app to the Latest Version for iOS
Uninstall and reinstall Finnair iPhone app
Update your iPhone to the latest iOS version

Fix Finnair on iPhone unable to connect to server/internet connection issues::

To resolve Finnair network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Finnair black/white screen (blank screen) on iPhone:

Follow the Finnair iOS app troubleshooting guide Here →

Finnair Android App Issues and Solutions

Fix Finnair not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Finnair app issues:

Force Stop the Finnair App
1. On android, goto "Settings" » click Finnair app. » click "Force Stop".

Update Finnair to the latest version on PlayStore

Clear Finnair App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Finnair app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Finnair.

Fix Finnair unable to contact server/ Finnair internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Finnair » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Finnair » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Finnair on android.

Solve Finnair black/white screens issue on Android:

Follow the Finnair android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Finnair Plc, developers of Finnair.

100% Contact Match

Developer: Finnair Plc

E-Mail: [email protected]

Website: Visit Finnair Website

About this app

We offer Business class upgrades, Economy Comfort seats and other extra services through Finnair , so you can customise the flight to your needs. Your flight details are also kept in Finnair , from baggage allowance to diet restrictions. The this app app is a travel companion designed to give you peace of mind throughout your journeys, from preparing for the flight to landing at the destination. Keep an eye on your this app Plus points, recent transaction and check tier benefits. By adding the flight to app while logged in, you ensure that you get all the points you're entitled to. You can check-in to your flights to most destinations and keep your boarding pass in your app. Reserve parking and check the terminal maps through Finnair . Get notified of boarding, delays and other important moments during your journey. Remember to join this app Plus if you're not a member yet - or use Finnair anonymously if you wish. Get in touch with our customer care experts through the call centre or Facebook Messenger. You can pay with ApplePay, credit card, vouchers or this app Plus points. Discover new destinations and deals through the this app app and automatically add the flights to your app. When you arrive to Helsinki-Vantaa airport, we'll let you know where to find your luggage. You can also save it to your Wallet. We are continuously working on new features to support you during your travels.