SafeWA Reviews

SafeWA Reviews

Published by on 2022-11-11

๐Ÿท๏ธ About: SafeWA is a free digital COVID-19 contact register system developed by WA Health. It is a secure and convenient way for venue operators and patrons to easily register their attendance at relevant venues. The system supports efficient COVID-19 contact tracing by providing a digital register of contact details for patrons attending venues.


       


Overall Customer Experience ๐Ÿ˜Ž


๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜  Negative experience
61.8%

๐Ÿ˜Ž๐Ÿ‘Œ๐Ÿ”ฅ Positive experience
26.2%

๐Ÿ™„๐Ÿ’…๐Ÿซฅ Neutral
12.1%

~ from Justuseapp.com NLP analysis of 14 combined software reviews.



Summary of Customer Reviews (Takeaways): ๐Ÿ’Ž

- None mentioned in the given text.



Read 8 Customer Service Reviews ๐Ÿ‘ฟ๐Ÿคฌ๐Ÿ˜ก๐Ÿ˜ ๐Ÿ’ข๐Ÿ˜ค

1.6 out of 5

Scanning takes too long

2022-05-30

Scanning takes far too long; should take less than a few hundred milliseconds but takes at least one second. Also craps out when you have no internet connection

Constantly logging me out

2022-07-01

SafeWA is fine when it stays open, but lately every time I open it Iโ€™m required to re-login. It seems to defeat the point of a quick โ€œcheck-inโ€ so I end up just doing the paper option most of the time.

Randomly broken

2022-08-01

After months of using SafeWA every day, a recent update has logged me out and refuses to let me sign back in despite the correct login info. I press the login button, it spins, and nothing happens.

Wonโ€™t let me log in with an established account

2022-09-02

Canโ€™t login despite several tries. We need folks to use these apps. Please donโ€™t make them difficult and time consuming to use. :(

US Mobile # not recognized

2022-10-04

I tried to register my USA mobile. SafeWA did not recognize my selection and kept defaulting to Australia. Deleted it.

Does not support international number

2022-11-04

Update up for international number or to allow to register via email.

Deficient system capabilities

2022-12-06

The WASafe app does not accept international phone numbers. Surely for the safety of all this is a simple software fix that should have been considered from the outset.

User unfriendly

2023-01-06

Very user unfriendly for visitors using a foreign number who are trying to do the right thing and set the tracer app up. Iโ€™ve tried dozens of times to set it up with a NZ phone number and the verification code never arrives. Iโ€™m a kiwi regularly visiting WA.



Is SafeWA Safe? ๐Ÿค—๐Ÿ™


Yes. SafeWA is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 14 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.6/5 . Justuseapp Safety Score for SafeWA Is 29.7/100.


Is SafeWA Legit? ๐Ÿ’ฏ


Yes. SafeWA is legit, but not 100% legit to us. This conclusion was arrived at by running over 14 SafeWA User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for SafeWA Is 43.4/100..


Is SafeWA not working? ๐Ÿšจ


SafeWA works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with SafeWA? Post a Review




Features

- Venue operators can register for a unique QR code or multiple codes for multi-function venues.

- Patrons can scan venue QR codes to register their attendance at the venue (name, contact telephone number, optional email, date and log-in time).

- Attendance data is recorded solely for the purposes of contact tracing, should it be required by WA Health.

- Data is encrypted at the point of capture.

- Records are stored securely for a maximum of 28 days.

- Records are only accessible to authorised WA Health contact tracing personnel should a positive COVID-19 case be identified.

- Permissions to use device camera.

  Customer Service/Support
Developer:
Department of Health (Western Australia)โ€