Mercury Insurance Reviews
Published by Mercury Insurance Group on 2023-12-16 About: Life pulls you in multiple directions. But wherever it takes you, Mercury
Insurance will be there by your side 24/7.
Table of Contents:
About Mercury Insurance
What is Mercury Insurance? The Mercury Insurance app is a mobile application that provides quick and easy access to auto and home insurance policies and ID cards, bill payment, roadside assistance, policy documents, and more. The app is designed to make life easier for customers and provide peace of mind knowing that Mercury Insurance is always available to help.
Features
- Digital ID Cards: View and download your digital ID card instantly.
- Pay Your Bill: Quickly and securely pay your auto and home insurance bill from your fingertips.
- Roadside Assistance: Connect directly to Mercury Insurance's roadside assistance partner for 24/7 service.
- View Policy Documents: Check your insurance coverages, declarations page, claims, discounts, and premiums from your smartphone or tablet.
- Paperless Options: Sign up for paperless billing and policy documents to reduce your carbon footprint.
- One-Touch Contact: Connect with Mercury customer service, claims hotline, or your agent with one tap.
- Biometric Login: Use facial recognition or fingerprint ID to access your account securely and easily.
Overall User Satisfaction Rating
Negative experience
54.8%
Positive experience
45.2%
Neutral
12.2%
Key Benefits of Mercury Insurance
- The app is easy to use and allows for convenient management of insurance policies.
- Making payments through the app is quick and efficient, with confirmation and gratitude messages.
- The customer service representative was helpful and friendly when assistance was needed.
- The paperless option is appreciated.
20 Mercury Insurance Reviews
4.8 out of 5
By OhBahkryuk!
Excellent and Extremely Handy and Convenient Mercury Insurance App
Using Mercury Insurance App on the go has been helping me and my family manage our home and automobile insurance policies matters on line with exceptional ease and convenience. It’s a very powerful data management tool for me and our family members.
By Dorosmo
Easy Peasy
I downloaded the Mercury Ins. app on my phone and with literally less than 5 clicks, I am able to make my payment, get a confirmation that the payment was made, and even get a “thank you.” So awesome! I love this insurance company!
By Decypher44
Really need the ability to save card in wallet
That way, it’s easy to access and can be updated with expiration dates, along with any other information you want to update to the “back” of the card. Please, please add this. It would also cut down on paper and ink use. It’s a win-win, and would be a good bullet point on your demonstration of Mercury’s CSR. Thanks!
By SUZETTE1971
User friendly and Top Notch Ap
I had a small issue signing up. The mercury AP gave me a number to call and the rep helped me and was SO NICE AND HELPFUL. There was no wait time. I’m enjoying my AP and maneuvering throughout and love the paperless option.
By papachiou
Wallet issue
The new ID card on wallet app feature has an issue. The wallet shows the excluded drivers as the additional drivers when drilling down on the ID card details within the wallet app.
By Sean Dickens
Finally
Finally Mercury gets an app. Works perfectly for me so far. FaceID login is nice. I can see all my policy info and ID cards. I can also easily pay my bill on here as well. Love it, thank you guys for releasing this.
By Maher jaffar
Peace of mind
Within few minutes two clicks and I paid my bill and I want to sleep with no problem I am covered thank you Mercury
By OthrMthr
Easy way to pay!
Very happy with the website. Very simple and no complications. Bill was paid and confirmed in a few seconds.
By Comets25
Mercury Insurance phone app is great
Good morning Mercury Insurance,
I am in the midst of taking my son to school but was able to quickly utilize MercuryInsurance to pay my premiums. This is a great app and thank you so much.
By Q.lisa
5 stars
Easy to set up and now I can handle my affairs from my phone without any hassle!
By Kyle B..
Great to have an app !!
I’m stoked Mercury finally decided to create an app, the only thing left to make it 5 stars is the ability to add all my ID cards to my Apple wallet for ease-of-use if I ever need to display them.
By Prince Billy
Easy
Life is hard enough without having to hassle
insurance changes or payments. But there is
alway Mercury! A Blessing!
By micorepark
Simple and convenient
It was easy to setup and now I have my insurance card with me all the time.
By Kylezo
Not compatible (even though it's compatible)
Well, good on you guys for finally getting something published. Mine says it's compatible in MercuryInsurance store and after opening successfully (proving that it does indeed work) it gives be a pop-up error in MercuryInsurance saying it's not compatible (iOS 13.5). So, zero stars in spirit.
By crzykittycat
Great APP
App was very easy to use and to understand… making a payment was easy.
By Matthew Thunder
Outstandingly easy
World class!
By arbazu
Print ID cards on entire page
The ID cards cannot be printer anything smaller than a page.
By ZAPELECTRIFIED
Unable to use spaces in password login
I recently changed my password to something more complex and involving spaces and I am unable to sign in on MercuryInsurance . Can this please be changed???
By LaFlame
Great App for Great Insurance
I love the straight-forward ease of use. Good job, Mercury!
By Shaeleece J Pugh 1214
Best app
I love MercuryInsurance easy and convenient.
By Leeshyyy
Great!
Wonderful and convenient 😃
By P Siris
Awesome App!
Love the new Mercury Insurance App!
Is Mercury Insurance Safe?
Yes. Mercury Insurance is very safe to use. This is based on our NLP (Natural language processing) analysis of over 896 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Mercury Insurance Is 45.2/100.
Is Mercury Insurance Legit?
Yes. Mercury Insurance is a totally legit app. This conclusion was arrived at by running over 896 Mercury Insurance User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Mercury Insurance Is 57.4/100..
Is Mercury Insurance not working?
Mercury Insurance works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
How was your experience with Mercury Insurance? Post a Review
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