EN- Official Light Stick app not working? crashes or has problems?

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4 User reports:
App has problems
 User reports 4

⚠️ Most reported problems ⚠️
Not working
80.0%

Something else
20.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of EN- Official Light Stick Problems 🔥

-The app crashes when the user selects “yes” after the lightstick is found.

-The lightstick shuts off when the update is at 25%.

📋 1 Reported Issues:

P
Pg 2024-05-01

Lightstick has firmware v1.3 it needs v1.6 to sync correctly and work. When I download the firmware it says 100% complete turn lightstick back on to complete, but the light stick goes back to Bluetooth mode and doesn’t install the firmware. I’ve tried to install over 10 times, restarted the app, deleted and redownloaded the app, nothing works.

Showing 1-1 of 1 reported issues:

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Common EN- Official Light Stick Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. EN- Official Light Stick iPhone Issues and Solutions

  2. EN- Official Light Stick Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: light-stick.support@hybecorp.com

Website: 🌍 Visit ENHYPEN Official Light Stick Website

Privacy Policy: https://www.hybecorp.com/eng/privacy

Developer: HYBE Co., Ltd.




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