Collecteam REIMS app not working? crashes or has problems?

Collecteam REIMS Status

Last Updated on 2024-10-01 by COLLECteam

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Common Collecteam REIMS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Collecteam REIMS app on iOS and Android devices. Solve all Collecteam REIMS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Collecteam REIMS iPhone Issues and Solutions

Collecteam REIMS iOS app crashes, not working, errors
Collecteam REIMS iOS app network issues
Collecteam REIMS on iOS has black/white screen

Collecteam REIMS Android App Issues and Solutions

Collecteam REIMS has errors/crashing/not working
Collecteam REIMS server network connectivity issues
Collecteam REIMS has black screen

Collecteam REIMS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Collecteam REIMS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Collecteam REIMS app crashes or not working on Iphone (iOS):

Close and restart the Collecteam REIMS app on iPhone
Update Collecteam REIMS app to the Latest Version for iOS
Uninstall and reinstall Collecteam REIMS iPhone app
Update your iPhone to the latest iOS version

Fix Collecteam REIMS on iPhone unable to connect to server/internet connection issues::

To resolve Collecteam REIMS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Collecteam REIMS black/white screen (blank screen) on iPhone:

Follow the Collecteam REIMS iOS app troubleshooting guide Here →

Collecteam REIMS Android App Issues and Solutions

Fix Collecteam REIMS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Collecteam REIMS app issues:

Force Stop the Collecteam REIMS App
1. On android, goto "Settings" » click Collecteam REIMS app. » click "Force Stop".

Update Collecteam REIMS to the latest version on PlayStore

Clear Collecteam REIMS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Collecteam REIMS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Collecteam REIMS.

Fix Collecteam REIMS unable to contact server/ Collecteam REIMS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Collecteam REIMS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Collecteam REIMS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Collecteam REIMS on android.

Solve Collecteam REIMS black/white screens issue on Android:

Follow the Collecteam REIMS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at COLLECteam, developers of Collecteam REIMS.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Collecteam REIMS Website

Privacy Policy: https://www.collecteam.fr/mentions-legales/

Developer: Collecteam

About this app

Pour simplifier la vie de ses assurés, Collecteam met à leur disposition une application gratuite et disponible sur tous les smartphones. Cette application vous permet également de rester en contact avec Collecteam grâce à la rubrique « Nous contacter ». Attention, cette application ne concerne que les assurés dont le centre de gestion santé est situé à Reims. Pour se connecter à l’application, il est nécessaire de renseigner l'identifiant et le mot de passe associés à votre Espace Assuré. Information disponible sur la carte de Tiers-Payant ou tout autre support de communication. L’identifiant est disponible sur les en-têtes des courriers Collecteam.