Empathy - Loss Support Reviews

Empathy Reviews

Published by on 2026-05-28

🏷️ About: With Empathy, you and your family can: GET A PERSONAL CARE PLAN The Care Plan, tailored to meet your unique needs, offers clear guidance with actionable steps and support to help you get things done. ACCESS ON-DEMAND SUPPORT Our team of Care Managers provides
personalized support and expert advice, and can even help you in getting tasks done.


       


Is Empathy Safe to Use?

We Investigate the app owner's website (Empathy.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
78.1%

😎 Positive experience
21.9%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 1,176 combined software reviews.

Is Empathy Safe?
Empathy - Loss Support appears generally safe, but use with caution.
21.9/100

  Safety Analysis »»

Is Empathy Legit?
Empathy - Loss Support appears legitimate, though exercise caution.
21.9/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Great if some human you know has passed horrible otherwise

ADDressed to anyone seeking any help with pet grief don’t look here as the company that names themselves this app, you show zero this app when it comes to understanding that there are other types of death and the main one being that of a pet clearl than human. sorry for the typos voice text. I’ll give you some great links. If you are looking for some help grieving your pets death. My heart goes out to you. My heart goes out to the developers because you all don’t have the heart and I wish you the best that you develop one.

Super weird

I understand what this is trying to do but it fails miserably. I was searching for a resource after my mom passed away and checked out the free trial. Basically just a weird repository of information on what to do that I can pull from the internet in two minutes for free. Information itself was ok but no value add over what’s already out there. Basically just a compilation of easily obtained info in a slick UI. Did the free trial and no way I’d pay for this. Entirely out of touch and you can tell whoever created this has never actually closed an estate. Grief can’t be automated. Would not recommend.

Very Helpful

I’ve found Empathy to be very helpful. The articles are relevant, the reminders to take a moment to tune into my feeling or journal about them helped to ground me. The breathing exercises helped me relax. I already knew a bit about making final arrangements for my loved one and settling an estate but the ability to check things off as I did so was still helpful and would be invaluable to someone who needs guidance with those things. I think I could have benefited from more use of the services provided but that was my choice or lack of energy in my grief to do so. I highly recommend this app.

Give yourself a moment

I was not sure what I needed or what I was looking for when I found Empathy. I am so glad I did because just the first couple of breathing exercises and short writing helped. I think to give myself a moment each day to grieve with help and try to find a way to live when my son does not.

Love

Empathy has been so helpful to me. Right after my loved one passed away, I used the journal quite a bit. It was helpful to see how my emotion choices changed over time.

As we prepared to file our loved one’s taxes, I worried I wouldn’t know what to include, but then I remembered the this app app’s helpful resource library.

Finally, the notifications with reminders to be gentle with myself, and to give myself grace seemed to pop up at the exact right times.

Empathy feels incredibly intuitive and it has been a source of comfort in my time of need.

A life line

Empathy is my lifeline to physical, emotional and mental stability. There are days where I can cope just fine, but when grief takes over I turn to my app. Every day it’s there for me to check in. I can journal about my emotions instantly and don’t have to wait to go to a therapist.

Very helpful

The many resources and the phone sessions with care manager Kaitlin were a godsend. Practical advice on documents, organizing papers and managing finances. Also fabulous and extensive library helping with strong waves of emotion. Mindfulness and breathing Guided exercises continue to help me 5 months after death of my kind husband.

Amazing tool

I have been testing this tool for clients but am so glad to have it since a close family member died last week. I agreed to take on certain tasks (the cremation, obituary, canceling magazines and credit cards) but was able to complete them quickly with this app’s help.

Loss

Loss is always hard but Empathy has been a lifesaver for my family! After my dads sudden death we could barely think. And Empathy literally had step by step on what to do and when to do it. As well access to help with grief. Recommend all the way!

Helpful and Supportive

The this app App is an inclusive collection of everything you need to know and take care of after the death of a loved one. So many details… But Empathy also includes grief counseling and psychological support during a terrible, traumatic time. A thoughtful App that is a real help. Use it to the fullest advantage.

This app understands Grieving

Amazing people behind Empathy!! They understands what you could be feeling after losing a loved one… down to your mind being lost and planning funeral arrangements, this is coming from someone who lost 5 close loved ones back to back including my mother. My mother did have her affairs in order but me personally my mind wasn’t right to plan her funeral

Empathy App., my take.

I have come to rely on Empathy for some sanity while experiencing the loss of my wife. The daily journal is an easy way to let go and track my emotional state. Writing stuff down is so important and I’m reminded everyday to check in. I don’t have to remember or hunt down paper and pencil. The talks and meditations can be very helpful too. I’ve only used the “things you need to legally do” a couple times and that was great. The benefit of working with people that understand what you’re going through is reassuring.

Amazingly Helpful App!! I highly recommend it!

I lost my mom suddenly last April to COVID and I have been absolutely heartbroken. Empathy has been a lifeline I didn’t know I needed. From the little talk therapy sessions to the different suggestions and ways to cope it’s been an absolute blessing to have. I can’t say enough good about Empathy and the ways that it has helped me through my grief journey so far.

Excellent App

After losing my Sister a couple months ago I wasn’t sure where to start to find grievance help. I had a whirlwind of emotions and I couldn’t figure them out as well as my thoughts. this app’s daily audio sessions were so helpful in understanding my grievance feelings and to help me get thru the day. I definitely recommend this to anyone that needs extra help after losing someone they love❤️

Empathy Helps!

Folks, you should have this app help guide you through your loved ones affairs and to help you & your family w the inevitable grief that comes along w your loved one’s passing. I don’t know where I’d be if I didn’t have Kaitlyn’s (my case manager) help w all the legal matters, etc. And she’s also a wonderful shoulder to cry on. These people ARE empathetic to your situation and can help you through it. My sympathies to you. ♥️

My grief specialist

She has gone over & beyond to get me to where I need to be for healing & even helping taking the load off of the business aspect. I’ve worked in customer service for over 20 yrs on the management side & this is the epitome of what great, efficient, relationship building looks like. I’m so comfortable bc I realize she’s not just doing it bc it’s her job but bc it’s a passion & she genuinely cares about how I feel. I simply love Ilana.

My Partner Through This Journey

Since the passing of my husband I needed support when others were not around. The this app app has been my daily support partner through my journey. I can cry when I need to and reflect on how I feel without judgement. I am so appreciate all of the components of Empathy and reminders to help me stay on track with almost everything. Thank you to the team that was just a phone call away. I am grateful to have Empathy in my life during this trying time!

🏆The BEST & a Must Have App!🏆

Empathy is one that is so helpful, useful, and easy to use that it should be on every phone in the world. A few months ago I suddenly and unexpectedly lost my Dad. It broke my heart. I am the Executor of his estate. I recently downloaded this app. It has changed my life! I can not even tell you all of the great things about it that it has to offer to help make life easier and better during such a sad and terrible time. I can not thank this app enough for who they are and for what they do!

Extremely Helpful!

I felt seen, heard, and comforted going through the Grief & Grieving segment. Unfortunately, I discovered Empathy after everything else had been taken care of (funeral, certificates, taxes, etc.), so I cannot give an honest opinion on those segments as I did not go through them. But, being able to grieve by being given permission and encouragement to do so has helped me tremendously!! I cannot thank you guys enough for creating Empathy and putting all of your efforts into it like you have! Thank you!!!

Excellent resource

Empathy is well designed and works well. It guides the user through the many tasks needed to be completed after the death of a loved one. It also helps with many videos and articles about the emotional side of grief.



Is Empathy Safe? 🙏

Empathy - Loss Support appears generally safe, but use with caution. JustUseApp Safety Score for Empathy is 21.9/100.
This assessment is based on our NLP analysis of 1,176 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

85.6% of users say app is safe 👍
85.6%

11.4% of users have some concerns ⚠️
11.4%

3% of users say app is risky 🚨
3%


Is Empathy Legit? 💯

Empathy - Loss Support appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Empathy is 21.9/100 .
This conclusion is based on analysis of 1,176 user reviews.

🔏 Privacy & Data Safety

Empathy collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Premium - Monthly $8.99
Premium - Quarterly $119.99
Premium - Yearly $64.99
Unlimited access, all features $64.99
Premium - Monthly $39.99
Premium - Yearly $399.99




How was your experience with Empathy - Loss Support? Post a Review




Features

Access a wealth of supportive resources and tools to help process your emotions, including a daily healing practice, featuring a journaling tool, guided meditations, and breathing exercises.

The Care Plan, tailored to meet your unique needs, offers clear guidance with actionable steps and support to help you get things done.

Our team of Care Managers provides personalized support and expert advice, and can even help you in getting tasks done.

We handle closing your loved one’s accounts, memberships, and subscriptions for you, making calls and sending emails to cancel each one and prevent unnecessary charges.

Our extensive library of in-depth articles and audio guides covers a range of topics, from probate and taxes to family dynamics.

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Empathy

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