waterdrop app not working? crashes or has problems?

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Last Updated on 2024-09-19 by Waterdrop Microdrink GmbH

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51 User reports:
App has problems

User reports 51

⚠️ Most reported problems ⚠️

Connection

37.3%

25.5%

Not working

23.5%

Account

11.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of waterdrop Problems 😠👌🔥

- Recommended water intake is incorrect

- No way to see all of the flavors logged in the daily breakdown

Have a Problem with waterdrop® Hydration App? Report Issue

Common waterdrop Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot waterdrop app on iOS and Android devices. Solve all waterdrop app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

waterdrop iPhone Issues and Solutions

waterdrop iOS app crashes, not working, errors
waterdrop iOS app network issues
waterdrop on iOS has black/white screen

waterdrop Android App Issues and Solutions

waterdrop has errors/crashing/not working
waterdrop server network connectivity issues
waterdrop has black screen

waterdrop iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever waterdrop app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix waterdrop app crashes or not working on Iphone (iOS):

Close and restart the waterdrop app on iPhone
Update waterdrop app to the Latest Version for iOS
Uninstall and reinstall waterdrop iPhone app
Update your iPhone to the latest iOS version

Fix waterdrop on iPhone unable to connect to server/internet connection issues::

To resolve waterdrop network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix waterdrop black/white screen (blank screen) on iPhone:

Follow the waterdrop iOS app troubleshooting guide Here →

waterdrop Android App Issues and Solutions

Fix waterdrop not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent waterdrop app issues:

Force Stop the waterdrop App
1. On android, goto "Settings" » click waterdrop app. » click "Force Stop".

Update waterdrop to the latest version on PlayStore

Clear waterdrop App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "waterdrop app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch waterdrop.

Fix waterdrop unable to contact server/ waterdrop internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click waterdrop » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got waterdrop » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch waterdrop on android.

Solve waterdrop black/white screens issue on Android:

Follow the waterdrop android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Waterdrop Microdrink GmbH, developers of waterdrop.

About this app

The innovative LUCY Smart Cap automatically measures your every sip in the this app® Hydration App, uses UV-purification to gently clean your water (without any chemicals! ) and reminds you to reach your daily drinking goal by flashing softly. We help you establish your personal hydration goals & daily targets and make sure that drinking water becomes second nature. Regular water reminders help you reach your daily drinking goals – sip by sip. It's your water tracker app that reminds you to drink water and challenges you to take it one sip further. Our app... NEW: Fancy an extra smart water bottle? Keep track of your drinking habits 24/7 and reach daily targets. How much water should you drink a day? The this app® Hydration App helps you keep on track with your fluid-intake. Discover in-app challenges, collect exclusive Club points and exchange them for free accessories. Everybody has different needs. Thanks to LUCY, your water bottle tracks, purifies your water and reminds you to drink – all in one.