Contact waterdrop Support
Company Name: Waterdrop Microdrink GmbH
About: Your dry spell ends here!
How much water should you drink a day? Everybody has
different needs. We help you establish your personal hydration goals & daily
targets and make sure that drinking water becomes second nature.
waterdrop Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Waterdrop Microdrink GmbH
Verified email ✔✔
E-Mail: info@waterdrop.com
Website: 🌍 Visit waterdrop Website
Privacy Policy: https://go.waterdrop.com/privacy-policy-app
Developer: waterdrop®
3 Most reported problems 😔💔
Lucy cap does not work
by Karah Bar
Recently purchased a Lucy cap and bamboo bottle. Could not get the cap to screw on the bottle. So cannot connect the cap to the app to calibrate or reset. The UVC filter function worked great for about two weeks while in Colombia then one day stopped working. Took customer service about a week to respond by email and their phones were apparently on vacation. Support did not provide useful suggestions and said that the bottle and cap were not compatible. If looking for a method to purify water then I suggest a steri pen or a gravity system.
Daily Intake Clearly Wrong
by SMP830
I love my water drops but the app needs to be fixed because it shows my daily water intake should be 2.3 oz. I’ve tried the fix recommended below of resetting and clearing out the value, but it went back to the same. I also updated the app. Please improve the app, since I would love to be able to use it along with my water drops to keep track!
Everything was fine until the update
by JoJo Kitty
After the update, half the screen is cut off or squished. I can’t send feedback because I don’t have access to ‘type form’. I do not like this update.
Have a Problem with waterdrop® Hydration App? Report Issue
Why should I report an Issue with waterdrop® Hydration App?
- Pulling issues faced by users like you is a good way to draw attention of waterdrop® Hydration App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a waterdrop® Hydration App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using waterdrop® Hydration App.
