Luma Brighter Learning app not working? crashes or has problems?

Luma Brighter Learning Status

Published by Luma Brighter Learning on 2023-10-03

Welcome to Luma Brighter Learning's mobile solution that helps learners complete
training assignments, tests, and orientation forms. Currently, LumaLive and
LumaLens sessions can not be done through this app.

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Common Luma Brighter Learning Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Luma Brighter Learning app on iOS and Android devices. Solve all Luma Brighter Learning app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Luma Brighter Learning iPhone Issues and Solutions

Luma Brighter Learning iOS app crashes, not working, errors
Luma Brighter Learning iOS app network issues
Luma Brighter Learning on iOS has black/white screen

Luma Brighter Learning Android App Issues and Solutions

Luma Brighter Learning has errors/crashing/not working
Luma Brighter Learning server network connectivity issues
Luma Brighter Learning has black screen

Luma Brighter Learning iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Luma Brighter Learning app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Luma Brighter Learning app crashes or not working on Iphone (iOS):

Close and restart the Luma Brighter Learning app on iPhone
Update Luma Brighter Learning app to the Latest Version for iOS
Uninstall and reinstall Luma Brighter Learning iPhone app
Update your iPhone to the latest iOS version

Fix Luma Brighter Learning on iPhone unable to connect to server/internet connection issues::

To resolve Luma Brighter Learning network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Luma Brighter Learning black/white screen (blank screen) on iPhone:

Follow the Luma Brighter Learning iOS app troubleshooting guide Here →

Luma Brighter Learning Android App Issues and Solutions

Fix Luma Brighter Learning not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Luma Brighter Learning app issues:

Force Stop the Luma Brighter Learning App
1. On android, goto "Settings" » click Luma Brighter Learning app. » click "Force Stop".

Update Luma Brighter Learning to the latest version on PlayStore

Clear Luma Brighter Learning App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Luma Brighter Learning app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Luma Brighter Learning.

Fix Luma Brighter Learning unable to contact server/ Luma Brighter Learning internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Luma Brighter Learning » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Luma Brighter Learning » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Luma Brighter Learning on android.

Solve Luma Brighter Learning black/white screens issue on Android:

Follow the Luma Brighter Learning android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Luma Brighter Learning, developers of Luma Brighter Learning.

100% Contact Match

Developer: Luma Brighter Learning

E-Mail: [email protected]

Website: Visit Luma Brighter Learning Website

About this app

Welcome to Luma Brighter Learning's mobile solution that helps learners complete training assignments, tests, and orientation forms. Our goal is to release these features in a future release. Currently, LumaLive and LumaLens sessions can not be done through LumaBrighterLearning. Push notifications in iOS will be released in our next version.