C8 Health app not working? crashes or has problems?

C8 Health Status

Last Updated on 2024-09-22 by HeadToToe mHealth SNC

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Common C8 Health Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot C8 Health app on iOS and Android devices. Solve all C8 Health app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

C8 Health iPhone Issues and Solutions

C8 Health iOS app crashes, not working, errors
C8 Health iOS app network issues
C8 Health on iOS has black/white screen

C8 Health Android App Issues and Solutions

C8 Health has errors/crashing/not working
C8 Health server network connectivity issues
C8 Health has black screen

C8 Health iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever C8 Health app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix C8 Health app crashes or not working on Iphone (iOS):

Close and restart the C8 Health app on iPhone
Update C8 Health app to the Latest Version for iOS
Uninstall and reinstall C8 Health iPhone app
Update your iPhone to the latest iOS version

Fix C8 Health on iPhone unable to connect to server/internet connection issues::

To resolve C8 Health network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix C8 Health black/white screen (blank screen) on iPhone:

Follow the C8 Health iOS app troubleshooting guide Here →

C8 Health Android App Issues and Solutions

Fix C8 Health not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent C8 Health app issues:

Force Stop the C8 Health App
1. On android, goto "Settings" » click C8 Health app. » click "Force Stop".

Update C8 Health to the latest version on PlayStore

Clear C8 Health App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "C8 Health app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch C8 Health.

Fix C8 Health unable to contact server/ C8 Health internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click C8 Health » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got C8 Health » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch C8 Health on android.

Solve C8 Health black/white screens issue on Android:

Follow the C8 Health android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HeadToToe mHealth SNC, developers of C8 Health.

About this app

HeadToToe is a customizable, user-friendly, information dissemination platform, allowing Health institutions (Hospitals, Health Organizations and Medical Schools) to provide health professionals with validated and high-quality content, essential for daily clinical practice. - Customized planned obsolescence for each content guaranteeing Up-To-Date content.