Contact Uhale Support
Company Name: Zeasn Info Technology Co., Ltd.
About: The Whale Photo APP is an application that syncs your album to an electronic
digital Photo frame from your phone.After binding the photo frame with the
invitation code or QR code, photos and videos can be sent to the frame through
the APP.
Uhale Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Uhale. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Uhale. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 13 Customer Service Reviews 😭😔💔
Brand NEW frame and it is giving me a MAC AUTHORIZATION error. It doesn't allow me to reboot it completely, or does and goe straight back to error screen.
Our frame won’t turn on, it worked great for 2 days than the screen went black and we can’t get it turned back on!
I have a model 102kz. Accidentally broke the stand. Could you send me a new one. I will pay for it plus shipping. James Pangallo 6936 Swan Lane Schererville, In. 46375
April 2,2024 I received my UHALE frame on Christmas 2023 . March 15 , 2024 frame quit shuffling picture. It is froze on one frame. I have tried shutting off frame and unplugging it. It did not work. Still stuck on one frame. What do I do to get it working again.
I need to brighten my frame and can’t reach anyone to help me.
how to change passwordonuhaleframe
I just received a Whale Photo device for Christmas loaded with family pictures. Yesterday the photos appeared a grewn tint. They seem to have lost a yellow color. Just as mesteriously, the color ended up corerrecting. Any suggestions?
I have tried once again to get someone to send me the invitation to the pairing code #. Your site is not secure, I have been scammed in the past and had my identity stolen. I will not pay $1.00 to obtain a code you should have sent me. I do not use pay pal or my credit card on line. I do not use QR code scans either. Please contact me and let me know what other alternative I have. I shut my computer down and restarted it then resent another chat message, explaining I need the code. Obviously, your expert, 'Ellen", did not fully read or understand my request and sent me to the same "Expert" chat site. Once again requesting I pay before I can chat with someone. I am upset now. I can not find a phone # to contact anyone else. This is a gift for my 88 year old mother with Alzheimer's, and I need to download pictures in the frame for her. Please contact me through email and give me another alternative.
Cannot transfer my photos from my cell phone to my picture frame.
Where do you get an invite code for others to send pictures.
Uploads stuck at 90% or failed
by Stephiexkskkskcf
I just got a digital frame and it instructed to use whale photos. While a few of my pictures uploaded most have only loaded to 90% or failed completely. You can only upload 10 pictures at a time (annoying) so it shouldn’t be because it’s to big of an upload…
NOT USER FRIENDLY AT ALL!!!!!!!
by Angry Commuter 1000000
This app is CRAP and you are basically required to use it to use their frame! There are no instructions and looking online I’m getting garbage videos that don’t help at all. So mad I wasted my time buying this frame and being forced to use their horrible app. 😡😡😡😡😡😡😡😡😡😡😡😡😡
Poor app, no feedback feature
by 2Mauryssa
I could not find a feedback feature in the app, so I’m spilling it all in a review. Twice this morning, I tried selected photos to load my daughters picture frame. After selecting dozens of pictures, and moving to the next screen, I found it only added one photo to go to the frame. This should be a basic functional feature to be able to select multiple photos. My husband says that a hard press is used to select a single photo, but I’m just using normal pressure. Screen sensitivity should not be used for the number of photos to select.
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