Contact Google Photos

Contact Google Photos

Published by on 2022-04-07

Google Photos is a smarter home for all your photos and videos, made for the way
you take photos today. “The best photo product on Earth” – The
Verge “Google Photos is your new essential picture app” – Wired “Upload
the pictures, and let...

How to Contact Google Photos

Google Photos Contact Information

Listed below are our top recommendations on how to get in contact with Google Photos. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Google Photos. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Google LLC

100% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google Photos Website

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Privacy & Terms:

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Common Google Photos Issues

  • By azsedcgyhnjo

    Can’t get rid of unneeded photos even though there’s a delete option, not organized, uses my storage

    I admit it’s good for keeping photos backed up but I have another issue. There is a delete option for pictures and videos. I’m able to delete them, go into my trash, and delete forever but when I close the app and go back in, they’re all back. I’ve restarted my phone, made sure the app was updated, look up it up and couldn’t find anything. Pretty much everything I could do, I did. Point is, I’m in desperate need of storage and deleting thousands of really, unneeded photos is probably the best way to go. I don’t have many apps, just a lot of photos. My photos automatically back up so I don’t have a chance to go through them before they’re saved to my email. The app isn’t organized and nor are my photos. I go in to find photos that I may need and can’t find them. I’m sitting for hours before I find anything. I take lots of photos. I do a lot of photography and am one of those people who loves taking photos instead of living in the moment. I’m contemplating on just deleting the app and going on to use something else. Plus, it’s really buggy and slow. It’s constantly asking to “make space” and delete the pictures in my photo library. When I say no, it just keeps popping up every 5 to 10 minutes. Apple users, honestly just use photo stream. It’s a waste.

  • By StaceyT6

    No flexibility

    Google photos is an all or nothing app. Either it backs up all your photos, every single one, or none at all. Sometimes I use a screen shot as a quick reference for a few minutes then delete it from my phone, but then it’s still in the google account. It’s extremely frustrating to go back delete them from google, especially because that too is difficult to do. There’s no easy way to scroll through and delete quickly. You either have to view them from a small thumbnail and hope you’re not deleting something important or take a long time looking at each one and having to click multiple times to delete 1 photo. I am trying to free up space on my phone so deleting photos is supposed to be the easy choice since I have them backed up to google. However it either gives me option to delete ALL of the photos off my phone or none at all. There are still plenty of pictures I would like to keep sorted in the folders I created on my phone for quick reference. I’ve heard the argument “well they’re still on your phone you just have to open google photos instead of your regular photos.” This is of no use if you are somewhere with spotty or no internet connection. The app is not user friendly, the interface is not clean, and the way it sorts photos is of no real use to me. There should be extensive settings where I can toggle on and off different combinations of options.

  • By 16/50

    Ok for folks that take social photos

    First, most of my computers are Apple, and I take a lot of photos with my iPhone. This Google app/ system is ok for users that want to take snapshots to post on social media. As an Engineer and technical craftsman, I can’t discern if there is any way to use it for these purposes. My requirements are for technical photographs showing processes and assemblies mainly to send to publishers (and to publish on-line) illustrations for engineering uses. From what I can determine, is’s not too good for that, although I have never purchased a “For Dummies” book and learned the full capabilities of Google Photos. However, I vastly prefer it over the Apple Photo program that takes control of all content, holds them hostage, and deletes them if you don’t want to play by their rules and pay their fees. I actually purchased a Windows-10 laptop for my phone and camera downloads rather than struggle trying to convert and download my pictures to something a user completely “Apple” can use. I do store my social photos ( family, weddings, and vacations, etc.) on Google Photos, simply because they separate them by date and Google doesn’t mess with them further. And, you can download photos to a thumb drive and take them to a corner drugstore photo printer and gets prints for Granny, something impossible with anything Apple.

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Reported Issues: 11 Comments

By Cynthia Dunbar
Apr 21 2022

Brought photo book last night and this am got a notification that shipping is free til Mother's Day! REALLY Would like to have this offer ed extended to me.

By David William Finley
Dec 03 2021

I ordered photo prints from Google photos over 2 weeks ago tracking information is wrong nobody knows where my prints are

By Sk suraj
Nov 24 2021

I want to restore my one recently decided document videos permanently deleted

By Lori Donahue
Nov 23 2021

I placed an order for 64 photos. They came and they are all blurry and dark. How do I get a refund for this terrible processing job?

By Suraj
Nov 23 2021

I want to restore my one recently decided document

By Anita
Oct 11 2021

Placed 3 different orders for pictures and haven’t received them. Placed Sep. 21 and 26 2021. Tracking number doesn’t work so can’t track them. Google has no customer service phone number. It’s ridiculous

Oct 07 2021

I ordered photos on Sept. 20, 2021 and they shipped on Sept. 22, 2021 and I have not received them yet. Please put a trace on them and let me know what happened. I cannot put a trace on them because I am not the sender. I tracked them until Sept. 23, 2021 but that is all I got. They seem to be lost.

By Joseph Moreno
Sep 23 2021

My photos are missing from google photos. I need to restore them ASAP.
thank you.

By Lucy Waghorn
Sep 04 2021

Deleted an album that had an error loading the photos and now my photos are gone completely. I've checked the bin and archive and they're also gone from my device. I'm livid.

By Silvana Dănăilă Guidea
Jun 27 2021

I would like to receive details on sending the order made on June 1, 2021, by me- Silvana Dănăilă Guidea
Bucharest, 020187, Romania, mobile phone (+ 40) 742 919 496, for 1 Photo Album with normal covers and 43 sheets.
-No command-400860664606901864877
-Economic Shipping Code Deutsche Post LY186440225DE
-paid price- 146.25 RON.
Thank you

By Julie Montpellier
Apr 17 2021

I want out of Google photo- I read it was the best for making photo albums and downloaded it to give it a try. Unfortunately it is sucking my storage when I already store ( and pay for) cloud storage. I’m begging you to help me stop this on my devices!

Have a Problem with Google Photos? Report Issue

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Why should I report an Issue with Google Photos?

  1. Pulling issues faced by users like you is a good way to draw attention of Google Photos to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Google Photos customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Google Photos.

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