Contact PhotoGrid Support

by Scarlatron

I’ve used this app for years and years - it’s been my favorite for editing photos. I loved the choices of filters, the way the app worked was great, and most importantly it was accessible and, for the most part, completely free. After the latest update, I hopped on to edit a photo and came to discover that they’ve completely limited the amount of filters you have access to; there used to be a plethora of different folders to choose from and now you get four - the rest now cost .99¢ and up. In the past, a lot of other filters always cost money, but they’ve now changed it to be the majority. I just think that’s really crappy considering so many other things on this app now cost money and they simply don’t need to. I don’t see an issue with charging for something that you’ve worked for and I understand that it takes an entire team to get an app going, but this just seems excessive. What exactly am I paying for when the app itself is bogged down with ads and lags to the point where my phone starts to overheat when I’m simply trying to add a border to my photo? Really disappointed. Hopefully this changes, I’ll be using another app that doesn’t try to profit off of every single minuscule thing in the meantime.

by Bhjohns2

The app has decent functionality, very basic, but sometimes you don’t want to wade through a more complicated app to put a border and some text over two photos. So that’s all well and good, there’s an extreme amount of premium content, which is fine, but almost overruns the app. My issue… they offer a “3 day FREE TRIAL!!!!🚨🚨”
basically everytime you even think about clicking on premium content. I do these sometimes, because I’m very good about cancelling the subscription, but with these guys, you don’t get a chance! They’ve gotten me a couple of times, both times I’ve just been immediately charged the $34 or whatever, with no trial period (about a year between the two, I forgot). I assume that once upon a time, I received a 3 day trial and cancelled, so now they show me as ineligible for the trial, which is fine, but SAY THAT! It’s an absurd bug not to fix for over a year. Two stars because it’s not a total dumper and Apple is great about refunding App Store purchases from shady devs.

by Grand+Elf9675

In my opinion, this app isn't to good. It edits your photos, but who ever said it edits them well? The watermark at the bottom is confusing to take out, and let's admit, who on here is taking selfies via Photogrid?? And why would you edit them here of there's Instagram or Snapchat?? Also, making new stickers is really weird, as tracing look bad and just using a square still look bad. It took me a while to even figure out i could edit said squares. Also, it can make an image you saved from somewhere else extremely fuzzy. Work on that. And who needs the use for all these fonts and filters?? I get having a few fonts but the amount this app has is over the top. And as I mentioned earlier, the filters can be put through on Snapchat or Instagram, or even photos! Photos has a better drawing system the Photogrid does, because photos has one.
All in all, I'm disappointed on this entire team.