Contact PhotoGrid Support
Published by KS Mobile, Inc. on 2023-12-18 About: This is the best Collage App to create stunning images for social media, like
Instagram, TikTok posts and stories, Facebook posts, banners and covers, YouTube
thumbnails, and Pinterest collections.
•Create memory collages with
ease
•Create amazing social media content
•Grow a new business
Feature
Highlights
Video Editor & Video Grid Maker
• Combine photos and videos to make
video grids, trim your video easily!
• Bes.
How to Contact PhotoGrid Customer Service/Support
Listed below are our top recommendations on how to get in contact with PhotoGrid: Video Collage Maker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact PhotoGrid: Video Collage Maker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of KS Mobile, Inc.
Verified email
Contact e-Mail: [email protected]
32.14% Contact Match
Developer: MyMovie Inc.
E-Mail: [email protected]
Website: Visit PhotoGrid Website
Privacy & Terms:
https://media.grid.plus/doc/grid_plus_terms_of_service
https://media.grid.plus/doc/grid_plus_privacy_policy
Reported Issues: 19 Comments
By Syamsul bahri sitorus
5 months agoSaya mencoba trial premium photogrid selama 3 hari. Saya hanya mencoba trial nya dan tidak ingin berlangganan. Namun secara otomatis terdapat tagihan sebesar Rp429ribu. Padahal saya tidak ada mengkonfirmasi untuk berlangganan. Tolong batalkan tagihan saya segera.
By Karen Agan
10 months agoPhotoGrid is such an easy app to use. I used to really enjoy using PhotoGrid. I think it’s wise that you advertise yourself. But now you have so many advertisements that I only use it in an emergency. It’s absolutely ridiculous. I make certain that I look and see what is being advertised so I make certain to never ever in my entire life purchase it. After reading the reviews, I would not purchase it.
By Naomi Ward
1 year agoI clicked on PhotoGrid for a 3day trial and tried to cancel and it charged my credit card and gave me a year subscription. It has been impossible to contact or get this resolved. I have cancelled subscription but it will not refund me or stop the subscription until next year. Please refund asap. Naomi
By Mina
1 year agoThis has been taking my money for the past 3yrs While I am not using the phone or the app, no phone number to contact them for refund
By JOAN VILLANUEVBA
1 year agoyou charged my card automatically and I would like to know why and I would like my money refunded back to my card. You have access my bank account without my permission. I have an issue with incorrect subscription and payment. Kindly help me with providing the customer care phone number or email address details
By Rebecca Salcedo
1 year agoI paid for the premium subscription and the app wont let me access the features. I would like to get it working or receive a refund!
By Donna B Blain
2 years agoI have tried downloading the premium photogrid. It takes my card information but doesn't give me the access. Is there something wrong with the app?
By Praveen
2 years agoHi Team, The purchase was by mistake, kindly request you to cancel the subscription and refund the amount.
By Madhurima Chatterjee
2 years agoI have an issue with incorrect subscription and payment. Kindly help me with providing the customer care phone number or email address details
By Patti Prinzivalli
2 years agoI received an email saying that my subscription was canceled and it was not by me. I went to try and renew my subscription and when I get the page to pay for it it won't let me enter my credit card information. I really like this app and want to renew. I don't want to try and find another 1
By Alisha Watts
2 years agoI hadn’t mean to subscribe the premium subscription and the app have automatically deducted the amount from my account. I don’t want this subscription. Very disappointed. Please refund my money back.
By Marjorie shoals
2 years agoRequesting a refund I hit the order year subscription by mistake.
By Jessica Dahdouh
2 years agoHi, Can you please refund the $51 I was just charged for this app. I did not know that the app costs this amount and I actually did delete it yesterday along with other editing apps that I tried but it seems to have popped back up some how. I have just removed it again. Thanks, Jess
By Mauryonna
2 years agoI was signing up for something that said try 3 days for free then I pay $30 some every year and you all charged my card automatically and I would like to know why and I would like my money refunded back to my card
By Sinead Wakeman
2 years agoI apparently have a subscription that commenced 6th May 2021 and have been charged 2021. I did not know I had signed up to the app and have not used it. Please cancel and refund
By Nassoro chilebo
3 years agoHi I requesting to refund my money payment done eccidentally please help me.
By Scarlatron
Used to be my favorite - really disappointed
I’ve used this app for years and years - it’s been my favorite for editing photos. I loved the choices of filters, the way the app worked was great, and most importantly it was accessible and, for the most part, completely free. After the latest update, I hopped on to edit a photo and came to discover that they’ve completely limited the amount of filters you have access to; there used to be a plethora of different folders to choose from and now you get four - the rest now cost .99¢ and up. In the past, a lot of other filters always cost money, but they’ve now changed it to be the majority. I just think that’s really crappy considering so many other things on this app now cost money and they simply don’t need to. I don’t see an issue with charging for something that you’ve worked for and I understand that it takes an entire team to get an app going, but this just seems excessive. What exactly am I paying for when the app itself is bogged down with ads and lags to the point where my phone starts to overheat when I’m simply trying to add a border to my photo? Really disappointed. Hopefully this changes, I’ll be using another app that doesn’t try to profit off of every single minuscule thing in the meantime.
By Bhjohns2
Beware of the “3 day trial”
The app has decent functionality, very basic, but sometimes you don’t want to wade through a more complicated app to put a border and some text over two photos. So that’s all well and good, there’s an extreme amount of premium content, which is fine, but almost overruns the app. My issue… they offer a “3 day FREE TRIAL!!!!🚨🚨” basically everytime you even think about clicking on premium content. I do these sometimes, because I’m very good about cancelling the subscription, but with these guys, you don’t get a chance! They’ve gotten me a couple of times, both times I’ve just been immediately charged the $34 or whatever, with no trial period (about a year between the two, I forgot). I assume that once upon a time, I received a 3 day trial and cancelled, so now they show me as ineligible for the trial, which is fine, but SAY THAT! It’s an absurd bug not to fix for over a year. Two stars because it’s not a total dumper and Apple is great about refunding App Store purchases from shady devs.
By Grand+Elf9675
I regret getting this app
In my opinion, this app isn't to good. It edits your photos, but who ever said it edits them well? The watermark at the bottom is confusing to take out, and let's admit, who on here is taking selfies via Photogrid?? And why would you edit them here of there's Instagram or Snapchat?? Also, making new stickers is really weird, as tracing look bad and just using a square still look bad. It took me a while to even figure out i could edit said squares. Also, it can make an image you saved from somewhere else extremely fuzzy. Work on that. And who needs the use for all these fonts and filters?? I get having a few fonts but the amount this app has is over the top. And as I mentioned earlier, the filters can be put through on Snapchat or Instagram, or even photos! Photos has a better drawing system the Photogrid does, because photos has one. All in all, I'm disappointed on this entire team.
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