FitGo Status

Published by Zhongshan Canny Electronics Co., Ltd on 2023-12-15

FitGo An app that can help individuals lose weight and record changes in weight
and fat Support individual users to manage their own weight for a long
time Support multiple family member users Dark mode, more eye care when used at
night A variety of APP theme colors, personalized your preferences Every time,
every day, every month, every year of data changes, can be shown through the
chart HealthKit Support the synchronizatio.

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Common FitGo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FitGo app on iOS and Android devices. Solve all FitGo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FitGo iPhone Issues and Solutions

FitGo iOS app crashes, not working, errors
FitGo iOS app network issues
FitGo on iOS has black/white screen

FitGo Android App Issues and Solutions

FitGo has errors/crashing/not working
FitGo server network connectivity issues
FitGo has black screen

FitGo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FitGo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FitGo app crashes or not working on Iphone (iOS):

Close and restart the FitGo app on iPhone
Update FitGo app to the Latest Version for iOS
Uninstall and reinstall FitGo iPhone app
Update your iPhone to the latest iOS version

Fix FitGo on iPhone unable to connect to server/internet connection issues::

To resolve FitGo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FitGo black/white screen (blank screen) on iPhone:

Follow the FitGo iOS app troubleshooting guide Here →

FitGo Android App Issues and Solutions

Fix FitGo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FitGo app issues:

Force Stop the FitGo App
1. On android, goto "Settings" » click FitGo app. » click "Force Stop".

Update FitGo to the latest version on PlayStore

Clear FitGo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FitGo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FitGo.

Fix FitGo unable to contact server/ FitGo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FitGo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FitGo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FitGo on android.

Solve FitGo black/white screens issue on Android:

Follow the FitGo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zhongshan Canny Electronics Co., Ltd, developers of FitGo.

100% Contact Match

Developer: CANNY

E-Mail: [email protected]

Website: Visit FitGo Website

90.91% Contact Match

Developer: Studios Training

E-Mail: [email protected]

Website: Visit Studios Training Website