Company Name: iHealth Labs Inc.
About: The Myvitals Pro App allows users to easily manage and view their health data.
By creating an iHealth account and connecting our devices, you'll be able to
store data securely in the cloud.
Listed below are our top recommendations on how to get in contact with iHealth MyVitals. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iHealth MyVitals. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Barkmaker
So much is lacking from this software. Max data that can be viewed is ONE YEAR! No pinching to zoom in or out on charts. You’re forced to turn the phone when you view charts. …and God forbid something goes wrong, you’ll never reach tech support in the states. Do yourself a favor and go with another company. I can’t imagine there’s one worse than this. STEER CLEAR! You’ve been warned.
They seem to finally have timely damage control though. Developer response time on critical reviews is fantastic. If only they responded to customer support tickets in as timely a manner and actually spent some money on improving their minimally functional software, I could honestly give them five stars. Get your priorities straight, iHealth! You’ve got excellent hardware that is being destroyed by your errant priorities.
I finally solved my own problem by removing the US app and installing the Euro app (no distinction made in the App Store but light blue is US and orange is Euro). I’m still forced to log out and log back in to force the data into Apple’s health app though. …horrible software!
by Phred
I bought an iHealth Wireless Thermometer which is supposed to connect to the iPhone via Bluetooth. Won’t connect without creating an iHealth account, both the free and Pro apps.
Also, on the app description, it states the app doesn’t collect data, which doesn’t make any sense as you just provided a user ID and password and I’m pretty sure they are going to ask for your email if you ever need to reset you password.
Anyway, I’d be happy to create an account if I was sure this app worked well with the device, but I’m not about to create a spam bucket into my phone.
by Robin Lamb
I have two iHealth products, a pulse oximeter that syncs to the app, and an older thermometer that doesn’t. There no longer seems to be a way to enter data from the thermometer into the app so you can track temperature trends. If it doesn’t sync, you can’t save the data in the app. If there is a way to enter data manually, it’s hidden and not easily intuitive. On top of that, it is inconsistent in keeping the Apple Health app updated with my data.
This app is definitely a step backwards in terms of functionality and usability.
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