iHealth MyVitals Reviews

iHealth MyVitals Reviews

Published by on 2024-09-19

🏷️ About: The Myvitals Pro App is a health management app that allows users to manage and view their health data. The app supports iHealth devices and allows users to store their data securely in the cloud. The app provides easy-to-read graphs and charts to view changes and trends over time. Users can also view their measurement results in real-time and sync the data to their iHealth account. The app also provides a contact us section for users to ask questions or provide feedback.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
59.5%

😎👌🔥 Positive experience
26.6%

🙄💅🫥 Neutral
13.9%

~ from Justuseapp.com NLP analysis of 60,236 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The iHealth kit is easy to use and the needles are barely felt.

- The Apple Store employees are knowledgeable and helpful.

- The iHealth dev team is professional and friendly, and quickly addressed issues with the app.



Read 29 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Non-Existent Support & minimally Functional Software

2022-05-22

So much is lacking from this software. Max data that can be viewed is ONE YEAR! No pinching to zoom in or out on charts. You’re forced to turn the phone when you view charts. …and God forbid something goes wrong, you’ll never reach tech support in the states. Do yourself a favor and go with another company. I can’t imagine there’s one worse than this. STEER CLEAR! You’ve been warned.

They seem to finally have timely damage control though. Developer response time on critical reviews is fantastic. If only they responded to customer support tickets in as timely a manner and actually spent some money on improving their minimally functional software, I could honestly give them five stars. Get your priorities straight, iHealth! You’ve got excellent hardware that is being destroyed by your errant priorities.

I finally solved my own problem by removing the US app and installing the Euro app (no distinction made in iHealthMyVitals Store but light blue is US and orange is Euro). I’m still forced to log out and log back in to force the data into Apple’s health app though. …horrible software!

Avoid this version as long as you can!

2022-06-23

I have two iHealth products, a pulse oximeter that syncs to iHealthMyVitals , and an older thermometer that doesn’t. There no longer seems to be a way to enter data from the thermometer into iHealthMyVitals so you can track temperature trends. If it doesn’t sync, you can’t save the data in iHealthMyVitals . If there is a way to enter data manually, it’s hidden and not easily intuitive. On top of that, it is inconsistent in keeping the Apple Health app updated with my data.

iHealthMyVitals is definitely a step backwards in terms of functionality and usability.

Did a Programmer Off of Fiverr Make This?

2022-07-24

I cannot even sign up for an account because there is no way to advance off of the “select your country or region” menu. It looks like someone skipped an entire stage in the development life cycle. It’s something that I expect a college kid to make, but not an entire company. Why would a company ever ask someone to quit using a perfectly good app for a “pro” version that doesn’t even allow me to sign up for a new account?

Don’t get this ‘upgrade’ er sales tool

2022-08-25

I downloaded the update because I was prompted. My 50+ year old eyes can’t read the TINY GREY TEXT ON A BRIGHT WHITE BACKGROUND. I’m not gonna run out and replace my BP machine, thermometer, blood OX and composition scale just for Bluetooth connectivity to iHealthMyVitals. Though I can’t be sure because I can’t read the screen, they seem to have remove the manual entry functions but conveniently, I can easily and obviously buy all sorts of new equipment. It’s a bogus upgrade. Nothing to SEE here.

Will not work without creating an account.

2022-09-26

I bought an iHealth Wireless Thermometer which is supposed to connect to the iPhone via Bluetooth. Won’t connect without creating an iHealth account, both the free and Pro apps.

Also, on iHealthMyVitals description, it states iHealthMyVitals doesn’t collect data, which doesn’t make any sense as you just provided a user ID and password and I’m pretty sure they are going to ask for your email if you ever need to reset you password.

Anyway, I’d be happy to create an account if I was sure iHealthMyVitals worked well with the device, but I’m not about to create a spam bucket into my phone.

Theoretically Useful In Actuality Not So Much

2022-10-27

The concept of being able to store my information in one place online so I can track my history or share it with my doctor or what have you is a great idea. However I absolutely cannot get the blood pressure monitor to connect to my phone. Despite trying all of their suggestions plus a few others (connecting to Bluetooth is not difficult at all), it will not connect. Thus iHealthMyVitals in actual practice is useless.

Unable to sync + worrisome error messages

2022-11-28

I’ve had the prior app and liked it fine for several years. Then I was forced to physically download this as a second version (not just upgrade in the background) First, it was nearly impossible get it set up and synchronized. It kept locking on a screen asking for my height and weight (ironic since one of the devices I was attempting to sync with is an iHealth scale. After about an hour of trying, and by total flukes of accidentally using some magic behavior patterns, it appeared to set up. Then I got repeated error message pop-ups saying something like, “another user has a similar weight, so you can only use the online version.” This seemed pretty nonsensical to me. Then iHealthMyVitals wanted me to fill in a profile with a boatload of data - the kind I don’t give ANYONE any more. Ultimately, I trashed iHealthMyVitals and all three of my iHealth devices. I don’t have time to tinker with so many glitches.

Almost impossible

2022-12-29

App worked okay for a couple of months, then failed. Every time I attempted to save my BP readings, I synced devices but it erased my readings. App saves readings to Apple Health, so I deleted iHealthMyVitals , thinking it would correct the issue. I couldn’t set up a new account and have forgotten my password. I have attempted password recovery five times but never got an email to reset my password.
I’m afraid I wasted my money.

Not for All

2023-01-30

I use the My Vitals Pro because I have A PT3 thermometer, the Air plus ox devise and the Clear BPM. Everything was working fine and syncing my readings to Apple Health. Since the version update last month I cannot get my Clear to read, sync nor up my reading. I have spoken to tech support and I keep hearing that the software is being corrected. The change to version 1.5.1 did nothing

Recent update broke syncing

2023-03-03

I’ve been using iHealthMyVitals for a couple of years just for taking my daily BP. After the update 1.8.0 from two days ago the device will no longer upload vitals to HealthKit.

It will still connect and looks like it’s going to work. But when I hit the upload button iHealthMyVitals says there is no data and the iHealth device no longer has the data stored. So it is lost and I must manually enter it in HealthKit.

Have tried forgetting the device and re-adding it but has not helped.

BP Doesn’t Sync to Apple Health

2023-04-01

After downloading/installing the new version I immediately noticed my BP was not syncing from iHealthMyVitals to Apple Health. My BP is taken daily with the Clear (BPM-1) monitor and data is captured by the new iHealth Pro app correctly. However, I had to reinstall the older app version for the data to sync to Apple Health.

My weight from the Nexus scale and my blood oxygen levels from the Air Pulse both seem to capture and sync accurately via the newer IHealth Pro app to Apple Health.

Not impressed

2023-05-03

I was just prompted to load the Pro version of iHealthMyVitals . After doing so, my BMI reportedly jumped from around 27 to over 60! Also, the only way to enter my temperature is to enter it in the old app and it will sync to the new. I don’t own any of the devices that direct connect to iHealthMyVitals and don’t intend to buy them just to make iHealthMyVitals work. Fix these issues and I’ll update my review.

Digital Medicine feedback

2023-06-03

I’m happy with iHealthMyVitals but unhappy with the physician not following up regularly. I signed up with Digital Medicine in September of 2021, and I’ve only spoken to the physician twice. I had significant challenges with getting accurate readings. I did not know how to take my blood pressure properly. It was discouraging. Finally, I searched “ how to use a blood pressure monitor.” Now I'm getting accurate readings.

The software is very useful

2023-07-05

The software is very useful, it can record blood pressure and weight data, as well as sleep data, after installing this software has really made me care more about my body, it has brought me closer to health!

Excellent Customer Service and App

2023-08-05

Recent new version of the application had some issues. I was contacted by the dev team who were both very professional and friendly. They quickly addressed the issues and I have been able to use iHealthMyVitals to add my iHealth hardware and use/sync data effectively. Very good experience and I find that I prefer the new UI to the previous application. So all in all, well done.

Locked Out

2023-09-06

The employees of the Apple Store are extremely knowledgeable of the Apple technology. Visited store because I was locked out of my phone. The personnel of the ‘Geek Squad’ was greatly knowledgeable of the procedures required to gain access to my phone again. A small amount of data was lost;however, was easily restored. Time span for this procedure was not very long. The employee was very courteous and patient and kept me updated of time span.

iHealth’s Diabetic kit

2023-10-08

As a newly diagnosed Diabetic, I was really afraid about having to check my sugar levels every day and multiple times a day! I thought how painful it would be to stick myself with this little needles, but my little iHealth kit has made my life so much easier! I stick myself and I barely feel it….it’s very easy to use! The kit is very cute and small and compact. I just love it! Thank you iHealth for making my daily life and my health so much easier!

IHealth

2023-11-08

The iHealth app works well. It is simple to use and returns accurate readings. I’m on my second unit now. The cuff pressurizer on my first init gave up the ghost after four years. That’s OK considering its relatively inexpensive cost. No complaints or issues.

Much improved

2023-12-10

The old version worked but the new version is better

Great product and app!

2024-01-10

I have been using iHealthMyVitals for a while and I have to say that it is great for tracking your blood pressure and then providing the results to my doctor via email. I now have a wireless BP cuff (without a wrist) and I have to say that it was borrowed from the pharmacy, almost exactly the same. I like iHealthMyVitals very much

Worthless.

2024-12-22

I’ve tried this and the other non “pro“ iHealth My Vitals app with my new blood pressure device, and neither app will connect. The bluetooth symbol is showing on the device, my bluetooth is on in my phone, I’ve closed out all other apps, there’s no other smart devices nearby… I’ve done everything I’m supposed to do with it but they still won’t connect.

Don’t waste your time

2024-12-22

App won’t let me login to my account. The non “pro” version lets me login just fine without any problems so I know that the login information is correct.
Support for iHealthMyVitals doesn’t exist. It just sends you to the page to buy a product.

Why??

2024-12-22

Made me download an updated app. I had to log into iHealthMyVitals again but couldn’t remember my login info at all. So tried to setup as a new account but can’t get past the screen to select my country. I’ve tapped all over the screen…nothing works!

So Good

2024-12-22

MyvitalsPro, we have entered a new future, incredible measurement, fast, simple and non-invasive, can accept patients to measure comfortably at home, the application is beautiful and easy to use, well done!

Simple and clear UI design

2024-12-22

The new UI design is better. And my thermometer works fine. The scale also upload my measurement to App for my reading.

The experience is better than the old version!

2024-12-22

My blood pressure and blood oxygen experience are very good on the new version of iHealthMyVitals

This is a great app. I can manage my temperature and blood pressure data on this app!

2024-12-22

This is a great app. I can manage my temperature and blood pressure data on iHealthMyVitals!

The best app I have ever used

2024-12-22

iHealthMyVitals has saved my life. It helps a lot in all aspects of my life.

Really like this app!

2024-12-22

Hope iHealthMyVitals supports more devices!



Is iHealth MyVitals Safe? 🤗🙏


Yes. iHealth MyVitals is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 60,236 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for iHealth MyVitals Is 30.9/100.


Is iHealth MyVitals Legit? 💯


Yes. iHealth MyVitals is legit, but not 100% legit to us. This conclusion was arrived at by running over 60,236 iHealth MyVitals User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for iHealth MyVitals Is 47.1/100..


Is iHealth MyVitals not working? 🚨


iHealth MyVitals works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with iHealth MyVitals? Post a Review




Features

- Create an iHealth account and connect iHealth devices

- Store data securely in the cloud

- View changes and trends over time with easy-to-read graphs and charts

- Share data with care team

- View measurement results in real-time

- Support for iHealth blood pressure monitors, pulse oximeters, touchless forehead thermometers, and weighing scales

- Contact us section for questions and feedback

- Support for Healthkit to sync measurement data for comprehensive health data monitoring and management.

  Customer Service/Support
Developer:
iHealth Labs Inc.

Contact e-Mail: