Portals.net app not working? crashes or has problems?

Portals.net Status

Last Updated on 2020-10-08 by Mystify, Inc.

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Common Portals.net Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Portals.net app on iOS and Android devices. Solve all Portals.net app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Portals.net iPhone Issues and Solutions

Portals.net iOS app crashes, not working, errors
Portals.net iOS app network issues
Portals.net on iOS has black/white screen

Portals.net Android App Issues and Solutions

Portals.net has errors/crashing/not working
Portals.net server network connectivity issues
Portals.net has black screen

Portals.net iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Portals.net app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Portals.net app crashes or not working on Iphone (iOS):

Close and restart the Portals.net app on iPhone
Update Portals.net app to the Latest Version for iOS
Uninstall and reinstall Portals.net iPhone app
Update your iPhone to the latest iOS version

Fix Portals.net on iPhone unable to connect to server/internet connection issues::

To resolve Portals.net network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Portals.net black/white screen (blank screen) on iPhone:

Follow the Portals.net iOS app troubleshooting guide Here →

Portals.net Android App Issues and Solutions

Fix Portals.net not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Portals.net app issues:

Force Stop the Portals.net App
1. On android, goto "Settings" » click Portals.net app. » click "Force Stop".

Update Portals.net to the latest version on PlayStore

Clear Portals.net App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Portals.net app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Portals.net.

Fix Portals.net unable to contact server/ Portals.net internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Portals.net » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Portals.net » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Portals.net on android.

Solve Portals.net black/white screens issue on Android:

Follow the Portals.net android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mystify, Inc., developers of Portals.net.

About this app

Portals. net connects to your favorite games and digital experiences, bringing virtual items and economies to life.