Are you having issues? Select the issue you are having below and provide feedback to PlantIn.
- Difficult to cancel subscription
- No refunds for erroneously made purchases
- Response to refund requests is not satisfactory
The PlantIn app doesn’t show correctly on the screen. Half the text is cut off and l can’t scroll up
App keeps getting frozen. It’s very hard to figure out how to navigate to the plant identifier. I’ve done it a few times but today it guided me to something in which I have no interest and then just froze. Deeply displeased
My water calculator won't work, after I take the quiz the line just never moves.
Your ad shows immediate sick plant solutions…. The app takes you through a bunch of hoops with no sick plant solutions
App says check connection. Can’t access my plants to see what needs watered. Every other app that requires an Internet connection works fine.
Since last week, actions taken on plants won’t record. It just SPINS in place. If click on a plant - render error
not able to add plants in
Can't identify plant with camera, camera won't open.
Error initializing light meter. Please try again.
Complete guide to troubleshoot PlantIn app on iOS and Android devices. Solve all PlantIn app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vortemol Limited, developers of PlantIn.
Ask any questions regarding houseplant care and get custom recommendations, step-by-step guides, useful hints, and detailed instructions for your particular case. this app was created to provide loving care for each of your green pets, so let’s make this world greener and educate ourselves on botany together! With our care plans, you will learn how to identify a plant, how often to water your trees, or why the leaf on your flower turned brown. Our AR-based technology will automatically scan the nearest environment, measure the amount of light, and tell if you need to move the plant to a brighter or shadier spot. Your Snake plant care needs some improvements, or maybe you just got your first air plant and are not sure what to do with it? Our users say that our plant care app helps with organizing daily routines! Keep calm – we will send your reminders to make sure that all your green pets are following their watering and fertilization schedules. Moreover, there are special weather notifications so that you will be warned in case of storms, freezing temperatures, and other unfavorable conditions that may harm your outdoor oasis. Just click the Light Meter button and point the camera at the plant. This feature will help to figure out the right amount of water your green pet needs. Plantkeeping will become even more effortless with our Personalized Care Plans. Get thorough watering, fertilization, lighting, and even pruning instructions easily and make ‘em grow! You just need to answer several questions regarding your plant’s conditions, and voila! Here is another helpful tool that calculates the correct lighting level for your greens! Request a plan for almost any species, from common houseplants to exotic cultivars. Use this feature to get a consultation with our experienced gardening experts. Stay plantuned for more lifesaving info from our plant care app.