Are you having issues? Select the issue you are having below and provide feedback to Plantum.
• Requires users to pay for a subscription
• Does not allow users to upload photos of plants
• Gives inaccurate results when identifying pets
• Does not offer a free trial period
My NatureID app won't open at all. No tapping or anything I do let's the app go from the main screen and nowhere else.
Natural ID app won't open. It loads the first page then stops. I have checked all permissions and uninstalled, reinstalled.. Still nothing. I am using an Android, pixel 6. I downloaded app from Google play store.
I have been getting charged for NatureID Plant Identification and never signed up for an account. I would like to have this issue resolved, to be reimbursed, and to make sure I am not charged again. I did download the app, but there are no in dictation of having to pay anything. It doesn’t even say “in app purchases.” I didn’t even have the app on my phone anymore. I would like a print out of all of the charges I have gotten, and an explanation of how this could have happened. On the app, there is nothing to indicate that one will be charged when using it. I would never sign up for something where I would be charged every week.
Please cancel this subscription!
Will not accept new card details
App won’t open
I just purchased the PlaantID app and the app is frozen. I can see the screen home page and it won’t respond to any taps
My App doesn't want to open
It will not let me use the app without subscribing to the premium service I’m not able to cancel to continue
App crashes immediately upon opening Unusable
I can’t open Nature ID app?
Complete guide to troubleshoot Plantum app on iOS and Android devices. Solve all Plantum app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Freeplay Inc, developers of Plantum.
With our extensive database, you can identify any plant and mushroom you come across and impress your friends on your next walk in the park. With NatureID’s comprehensive plant descriptions and entertaining insights, you will wield this power. Don’t ignore early symptoms and try to recognize the disease your plant is suffering from. For your plant not to die, you have to know how much water, light, and fertilizer it needs to stay healthy. Identify diseases to quickly figure out ways of treating your plant. Get timely reminders and don’t let your plant wither. You get a gorgeous-looking flowering plant for your birthday. Did you know what plant grows the fastest? Set watering, misting, feeding, and rotating schedules right in Plantum – and see your plants thrive. Need a smart assistant that will help you take care of your plants? Try taking a picture of a tree or mushroom in the park and recognize it with our app. Or what flower was at some point in history more valuable than gold? Knowledge is power. Get NatureID and embark on the journey to becoming a true nature expert today. But in a few weeks, it starts giving you signals that it doesn’t feel comfortable. Keeping all care recommendations in your head at once is quite a challenging task. Read insightful articles every day and discover the diversity of the world’s flora.