Protect Scotland Status
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Common Protect Scotland Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Protect Scotland app on iOS and Android devices. Solve all Protect Scotland app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NHS Education for Scotland, developers of Protect Scotland.
By keeping ProtectScotland on your phone, it will make it quick and easy to for you to be notified as a close contact should contact tracing be required in the future. Therefore, ProtectScotland will no longer allow you to be aware of any potential infection risk that you may then pose to others, such as family members or work colleagues. From Friday 29th April, the Protect Scotland app will no longer alert you if you have been in close proximity with a COVID-19 positive person. If you do not update your existing app, the tracing will continue to show as ‘active’ but you will not receive close contact notifications. The latest version of ProtectScotland has tracing deactivated. It is entirely voluntary to retain ProtectScotland on your phone. Nobody can track your location by using ProtectScotland or tell who you are. The Protect Scotland app is designed to protect the privacy of all users. It doesn’t store or share any personally identifiable information, like your name or address. You can remove ProtectScotland from your device at any time, and all the data stored on your phone will be deleted.
